DIRECTV and RCA are dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you.

For questions regarding your DIRECTV® DVR, DIRECTV® programming or your DIRECTV® DVR with TiVo® service, after checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-531-5000.

If your DVR is not working properly even after restarting it, you are having trouble with the remote control, or you have other technical questions, please contact RCA at 580-634-0151.

D I R E C T V ® DVR User's

DIRECTV DVR

User's Guide

The On-Screen Menus and the Remote Control

Arrow Buttons

To use the DIRECTV® DVR's on-screen menus: Use the remote control’s arrow buttons to move the highlight bar onto the option you want, then press SELECT.

Se l cet

The LEFT arrow button often takes you to a previous screen.

Select

Two Types of On-Screen Arrows

Highlight Bar

When you call either RCA or DIRECTV, you will need to provide the 12 digit number on your DVR's access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a label on the back of the DVR and on the System Information screen under Messages & Setup.

WEB SITES

 

You will find all of the most up-to-date information about DIRECTV products and services at the DIRECTV

 

web site, DIRECTV.com. The RCA web site at RCA.com has links to a wide variety of products

 

and information.

16283360

Guide

The arrows that appear beside or near the highlight bar show possible directions. For example: on this screen, you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Keyword WishList.

Page Up Arrow

When you see page up or page

 

 

down arrows at the top or

 

 

bottom of the screen (or a list),

 

 

press the CHAN UP/DOWN

 

 

button to jump to more items

 

 

an entire page at a time.

 

 

Chan

 

Chan Up/Down

 

 

 

 

 

 

 

 

 

 

 

Button

Page Down Arrow

P age

 

 

 

 

 

 

Arrows Near Highlight Bar

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DirecTV DVR120, DVR40 manual Users Guide