VIZIO VBR120 User Manual
Operation Troubleshooting
Issue
No power.
Remote control does not work.
Player does not work.
Receive the error message “No Signal” on my TV.
Playback will not start, or playback starts then stops.
Subtitles do not display.
Resume feature does not work.
Disc tray opens automatically while playing a disc.
The player is on and displays the start logo and menu, but there is no image from the disc.
Solution
∙Make sure the power is ON.
∙Make sure the AC power cord is securely connected to the AC socket.
∙Plug another electrical device into the power outlet to verify that the outlet is working.
∙Point the remote directly at the remote sensor on your player.
∙Remove any obstacles between the remote control and the remote sensor.
∙Make sure that bright light does not shine on the remote control sensor or that colored glass is not in front of the sensor. Bright light and colored glass can interfere with signal reception.
∙Replace dead batteries with new ones.
∙If you see 
, the action you are trying to do is not allowed by your player or the disc.
∙A 
on the front of your player to turn it off, and then turn it on again. If your player still does not turn on, unplug the power cord, wait about one minute, plug it in again, and then press 
on the front of your player.
∙Condensation may have formed inside your player. Turn on your player, remove the disc, leave the tray open, and then leave your player on for two to three hours.
∙Make sure that the disc has the same region code as your player.
∙Make sure that the disc is not dirty or defective.
∙The Parental Controls rating may be blocking the disc. Enter the
∙Press the input or source button on the TV remote control to select the input source for your player.
∙Make sure that the disc is inserted with the label facing up.
∙Make sure that the disc is not dirty or defective.
∙The disc may be blank or not compatible with your player. For a list of compatible discs, see “Playable discs.”
∙Subtitles are not recorded on the disc.
∙Turn the subtitles on from the main disc menu.
∙Resume information is lost when you press 
or when you open the disc tray.
∙Most
∙Make sure that the disc is not dirty or defective.
∙Make sure there are no obstacles blocking the tray.
∙The disc may be blank or not compatible with your player. For a list of compatible discs, see “Playable discs”.
∙Press
, wait five seconds and then press
again to reset your player.
∙Clean the disc if it is dirty.
∙Press
, wait five seconds, and then press 
again to reset your player.
∙Set Optical Disc AutoPlay to On.
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