Before you begin
1.If you purchased your Vonage® Device from a retail store, you must first activate your Vonage phone service.
(You will need to provide the MAC ID on the bottom of the Vonage Device.)
In the U.S., visit www.vonage.com/activate. In Canada, visit www.vonage.ca/activate.
2.If you received your Vonage Device in the mail from Vonage, your Vonage phone service has already been activated.
3.You also need a
Helpful terms:
ISP (Internet Service Provider) – The company that supplies your
Modem – A piece of network equipment that your lnternet Service Provider (ISP) sent you to gain
Router – A router lets you connect more than one piece of equipment (like computers) to your DSL or cable modem to share one Internet connection. Some ISPs supply combination modem/routers. (HINT: If you have more than one computer connected to the Internet, then you have a router.)
Port – This is an opening on a device where you connect a cable. An Ethernet port looks like a wide phone jack.