Vornado commercial fabric steamer Troubleshooting, Vornado Air, LLC Steam Product Return Policy

Troubleshooting Return Policy

Problem	Possible Cause and Solution
Commercial	Power Switch is not illuminated. Press Power Switch
Fabric Steamer is	and it should illuminate red indicating power is On.
not operating.
	Steamer is not plugged in properly. Ensure plug fits
	frmly into outlet.
	Breaker or fuse that unit is plugged into is blown.
	Make sure Commercial Fabric Steamer is the only
	appliance plugged into that circuit and reset breaker
	or replace fuse.
	Unit has overheated and over-temp fuse has blown.
	Contact Consumer Service for repair.
Commercial	Water Tank is empty. Fill Water Tank with water.
Fabric Steamer
does not emit	Mineral build up in unit. Unit needs to be cleaned.
steam during use	Refer to CLEANING on page 11.
or steam output is
weak.	Hose may be kinked. Lift Fabric Nozzle until there is
	no bend in the Steam Hose.
Water left on	Allow more space between Fabric Nozzle and fabric.
fabric.
	Use the Low Steam Level.
Gurgling noise	Lift Fabric Nozzle until there is no bend in the Steam
from Steam Hose.	Hose.

Vornado Air, LLC Steam Product Return Policy

Thank you for your interest in Vornado Air, LLC steam products. Should this product fail to meet your expectations, you may return the product to Vornado Air, LLC for a refund, subject to the terms and conditions of this return policy.

This return policy applies to Vornado Air, LLC steam products pur- chased directly from Vornado Air, LLC and is independent of other dealer return policies. To receive a full product refund, not to include shipping charges, the steam product must be returned in new condi- tion, in its original packaging, within 30 days of purchase. You will be required to provide the original sales receipt or invoice for purposes of verifying date of purchase.

Prior to shipping the product, you must contact the Vornado Air, LLC service department at 1-888-232-9490 or via email at support@vornadocommercial.com to obtain a Return Authorization (“RA”) form and specifc instructions on how to package and ship the steam product to avoid damage. Once the steam product is returned in new condition in its original packaging and an inspection by our technicians confrms compliance with the above requirements, you will be contacted regarding refund procedures.

Please contact a customer service representative at 1-888-232-9490 with any questions or concerns.

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