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appendix
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
• Make sure the handset is placed in the telephone base or charger correctly. The CHargE
light on the telephone base or charger shou ld be on.
• Remove the battery from the handset and then re- install it in the handset. Put the hands et
back to the telephone base or charger and cha rge for 16 hours.
• If the cordless handset is in the charger or in the telep hone base but the CHargE light is not
on, see The CHargE light is off in this s ection.
• It may be necessary to purc hase a new battery. Please see the Battery sect ion of this user’s
manual (page 30).
• The telephone might be malfunctioning. Please see the warranty section of this user’s manual
(page 42) for further instruction.
The CHarg E light is
off.
• Clean the charging contacts on the cordless handset(s) and telephone base each month using
a pencil eraser or a dry non-abrasive f abric.
• Make sure the powe r ad apter and teleph one line cords are plug ged in correct ly a nd
securely.
• Unplug th e power adapter. Wait for 15 sec onds before plu gging it back in. Allow up to one
minute for the cordless handset and telep hone base to reset.
• The telephone might be malfunctioning. Please see the warranty section of this user’s manual
(page 42) for further instruction.
Troubleshooting