Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1.Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2.Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3.Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4.Product to the extent that the problem is caused by use with non-VTech accessories; or

5.Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or

6.Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7.Product returned without valid proof of purchase (see item 2 below); or

8.Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1-800-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

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VTech I6767, 6778, 6787 important safety instructions Warranty, What does this limited warranty cover?
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I6767, 6787, 6778 specifications

The VTech 6779, 6767, 6787, 6789, and I6757 models are part of VTech's advanced telecommunications solutions, designed to cater to a variety of user needs. Known for their reliability and innovative technologies, these models incorporate various features that enhance communication and usability.

One of the standout features of these phones is their DECT 6.0 technology. This technology provides superior sound quality and extended range, making it easier for users to communicate without interference. The DECT 6.0 standard also helps to conserve battery life, ensuring that users can enjoy longer talk times before needing to recharge their devices.

Each model is equipped with a digital answering system, which allows users to manage missed calls effortlessly. Advanced call screening options enable users to listen to messages as they are being recorded, offering a level of convenience that can be particularly useful in determining the urgency of a call. Moreover, these models often come with a large digital display, making navigation user-friendly and providing quick access to essential functions.

A notable characteristic of these models is the intercom feature, which facilitates communication within the home or office. This is particularly beneficial in larger spaces, allowing users to keep in touch without needing to move from one room to another. Additionally, many of these phones offer a conference call capability, enabling multiple people to join in on a conversation, making it an excellent choice for both personal and business use.

Security is another important aspect of these devices. The ability to block unwanted calls adds a layer of privacy and peace of mind, which is crucial in today's world where telemarketing and robocalls are prevalent. The models are also designed to accommodate large contact lists and often come with a speed dial feature, making it quick and easy to connect with frequently called numbers.

Furthermore, the models’ sleek design and cordless functionality make them visually appealing and versatile for various environments, from modern homes to professional settings. Each device is built with user-friendly controls that accommodate a range of user preferences, ensuring that everyone can find the right setting for their needs.

In summary, the VTech 6779, 6767, 6787, 6789, and I6757 phone models combine modern technology with practical features, providing reliable communication solutions for diverse users. Whether for home or business use, these phones are designed to enhance the overall calling experience while maintaining a focus on ease of use and security.
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