Troubleshooting

Problem

Suggestion

I get noise, static, or

Other electronic products can cause interference with your cordless phone.. Try installing

weak signal even when

 

your phone as far away from these types of electronic devices as possible: wireless routers,

I’m near the base..

 

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

 

computers, kitchen appliances and other cordless phones..

 

Microwaves operate on the same frequency as your phone.. It is normal to experience static

 

 

on your phone while the microwave is running.. Do not install this phone in the same outlet or

 

 

near the microwave..

 

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

 

 

protector) into a different location.. If this solves the problem, re-locate your phone or modem

 

 

farther apart from one another, or use a different surge protector..

 

• Relocate your phone to a higher location.. The phone will likely get better reception not installed

 

 

in a low area..

 

If the other phones in your home are having the issue, the problem is in your wiring or local

 

 

service.. Contact your local telephone company (charges may apply)..

I hear other calls while

Disconnect your base unit from the telephone jack, and plug in a regular telephone.. If you

using my phone..

 

still hear other calls, the problem is probably in your wiring or local service.. Call your local

 

 

telephone company..

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Additional information

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Image 36
VTech BS5822 user manual Near the microwave