Troubleshooting
Problem | Suggestion |
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Caller ID entries | • Although the call log entries you receive are 10 digits, (the area plus the |
do not match the | some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 |
numbers I need to | plus the area code plus the seven digits. You can change the number of digits that you dial or |
dial. | store from the call log. While reviewing the call log, press # repeatedly to display these dialing |
| options for local and long distance numbers before dialing or saving the telephone number. |
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The answering system | • Make sure the answering system is on. When the answering system is on, the red light on the |
does not answer after | ANSWER ON/OFF key should be lit. |
the correct number of | • If Toll Saver is activated, the number of rings changes to two when there are new messages |
rings. | waiting (see page 28). |
| • If the memory is full or if the answering system is off, the system will answer after ten rings. |
| • In some cases, the answering system be affected by the ringing system used by the local |
| telephone company. |
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The announcement | • When recording the announcement, make sure you speak in a normal tone of voice about nine |
message is not clear. | inches from the telephone base. |
| • Make sure there is no background noise (television, music, traffic, etc.) when recording. |
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The answering system | • Make sure the answering system is on. |
does not record |
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message. |
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The messages on the | • If a caller leaves a very long message, part of it may be lost when the system disconnects the |
answering system are | call after 90 seconds. |
incomplete. | • If the memory on the system becomes full during a message, the system stops recording and |
| disconnects the call. |
| • If the caller’s voice is very soft, the system may stop recording and disconnect the call. |
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46 | www.vtechphones.com |
