Troubleshooting
Problem | Suggestion |
|
|
The telephone does not | • Test a working telephone at the telephone jack. If another telephone has the same problem, |
ring when there is an | the problem is in the telephone jack. Contact your local telephone company (charges may |
incoming call. | apply). |
| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
| • |
| • Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute |
| for this to take place. |
|
|
I cannot dial out. | • First, try all the above suggestions. |
| • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second |
| or two to synchronize with the telephone before producing a dial tone. Wait an extra second |
| before dialing. |
| • Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the |
| service in your area. Refer to the Dial type section of this user’s manual (page 13) to set the |
| dial mode. |
| • If the other telephones in your home are having the same problem, the problem is in the wiring |
| or local service. Contact your local telephone company (charges may apply). |
| • Eliminate any background noise. Noise from a television, radio, or other appliances may cause |
| the telephone to not dial out properly. If you cannot eliminate the background noise, first try |
| muting the cordless handset before dialing, or dialing from another room in your home with |
| less background noise. |
|
|
www.vtechphones.com
43
