Troubleshooting
Problem | Suggestion |
The battery does not | • Charge the battery in the handset for 16 hours. For optimum daily performance, return the |
hold a charge. | handset to its base when not in use. |
| • You may need to purchase a new battery, please refer to the Batteries section of this user’s |
| manual. |
| • Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual |
| for further instruction. |
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|
If you subscribe to DSL | • If you hear noise during conversations and/or your caller ID features aren’t functioning properly, |
service | install a noise filter to the telephone line between the base unit and the telephone line jack. |
| Contact your DSL provider to obtain a noise filter. |
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|
I get noise, static, | • Other cordless phones and 802.11 wireless routers that are used for home computer networks |
or weak signal even | both use internal radios to communicate. The radios may interfere with one another. You can |
when I’m near the | improve the performance of your cordless phones and your router by: |
base. | a. positioning your new phone as far away as possible from any other existing cordless telephone |
| system that is already installed in your home to avoid the two systems interfering with each |
| other. |
| b. positioning your telephone base as far as possible from your router, computer or any other |
| computer devices. |
| c. selecting channels four through 10 for your router (refer to your router’s user manual for |
| more information). |
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44 | www.vtechphones.com |
