Troubleshooting

Problem

Suggestion

The battery does not

Make sure the handset is placed in the telephone base correctly. The CHARGE light on the

charge in the handset

 

telephone base should be on.

or the handset battery

Remove the battery from the handset and then re-install it in the handset. Put the handset

does not accept

 

back to the telephone base and charge for 16 hours.

charge.

If the cordless handset is in the telephone base but the CHARGE light is not on, see The

 

 

 

charge light is off in this section.

 

• It may be necessary to purchase a new battery. Please see the Battery section of this user’s

 

 

manual (page 37).

 

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

 

 

(page 50) for further instruction.

 

 

 

The CHARGE light is

Clean the charging contacts on the cordless handset(s) and telephone base each month using

off.

 

a pencil eraser or a dry non-abrasive fabric.

 

• Make sure the power adapter and telephone line cords are plugged in correctly and securely.

 

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

 

 

minute for the cordless handset and telephone base to reset.

 

The telephone might be malfunctioning. Please see to the Warranty section of this user’s

 

 

manual (page 50) for further instruction.

 

 

 

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Image 44
VTech Model 6032 user manual Charge light is off in this section