Troubleshooting
Problem | Suggestion | |
The system does | • Make sure you subscribe to caller ID with call waiting features provided by the local telephone | |
not receive caller ID | company. | |
or the system does | • The caller may not be calling from an area which supports caller ID. | |
not display caller ID | • Both you and the caller’s telephone companies must use equipment which are compatible with | |
during call waiting. | ||
caller ID service. | ||
| ||
| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone | |
| base and the telephone line jack. Contact your DSL service provider for filter information. | |
|
| |
The answering system | • Make sure the answering system is on. When the answering system is on, the red light on the | |
does not answer after | ANSWER ON/OFF key should be lit. | |
the correct number of | • If toll saver is activated, the number of rings changes to two when there are new messages | |
rings. | waiting (page 27). | |
| • If the memory is full or if the answering system is off, the system will answer after ten rings. | |
| • In some cases, the answering system will be affected by the ringing system used by the local | |
| telephone company. | |
|
| |
The announcement | • When recording the announcement, make sure you speak in a normal tone of voice about nine | |
message is not clear. | inches from the telephone base. | |
| • Make sure there is no background noise (television, music, traffic, etc.) when recording. | |
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46 | www.vtechphones.com |
