Troubleshooting

Problem

Suggestion

The system does

• Make sure you subscribe to caller ID with call waiting features provided by the local telephone

not receive caller ID

company.

or the system does

• The caller may not be calling from an area which supports caller ID.

not display caller ID

• Both you and the caller’s telephone companies must use equipment which are compatible with

during call waiting.

caller ID service.

 

 

• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone

 

base and the telephone line jack. Contact your DSL service provider for filter information.

 

 

The answering system

• Make sure the answering system is on. When the answering system is on, the red light on the

does not answer after

ANSWER ON/OFF key should be lit.

the correct number of

• If toll saver is activated, the number of rings changes to two when there are new messages

rings.

waiting (page 27).

 

• If the memory is full or if the answering system is off, the system will answer after ten rings.

 

• In some cases, the answering system will be affected by the ringing system used by the local

 

telephone company.

 

 

The announcement

• When recording the announcement, make sure you speak in a normal tone of voice about nine

message is not clear.

inches from the telephone base.

 

• Make sure there is no background noise (television, music, traffic, etc.) when recording.

 

 

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VTech Model 6032 user manual During call waiting