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VTech Model 6032 user manual Troubleshooting

Models: Model 6032

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Troubleshooting

Problem	Suggestion
The answering system	• Make sure the answering system is on.
does not record
messages.

The messages on the	• If a caller leaves a very long message, part of it may be lost when the system disconnects the
answering system are	call after four minutes.
incomplete.	• If the caller pauses for more than five consecutive seconds, the system stops recording and
	disconnects the call.
	• If the memory on the system becomes full during a message, the system stops recording and
	disconnects the call.
	• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

The messages on	• Press / /VOLUME on the telephone base to increase the speaker volume.
the system are very
difficult to hear.

The answering system	• Make sure your remote access code is correct (page 32).
does not respond to	• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
remote commands.	be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
	answering system.
	• The answering system may not detect the remote access code when the announcement is
	playing. Wait until the announcement is over before entering the code.
	• There may be interference on the telephone line you are using. Press the keypad keys firmly
	when dialing.

	www.vtechphones.com	47

Appendix

Image 51

VTech Model 6032 user manual Troubleshooting

Contents

User’s manual Congratulations Table of contents Table of contents Parts checklist InstallationInstall handset battery 800 Telephone base installationDial type Desk/table bracket installationIf you subscribe to DSL service Handset layout Telephone settingsTelephone base layout Telephone settingsBasic operationRing melody Date and timeBattery low tone Ring volumeKey tone Out of range toneLanguage Edit handset nameClear voicemail Reset to default settings Mute Basic operationMake, answer and end calls Options while on calls SpeakerphoneFind handset Search the directory Advanced operationDirectory Review the directoryCharacter of chart Dial a directory entry Store a directory entryDelete from the directory Edit a directory entryAbout caller ID Review the call log Call logStore a call log number Dial a call log numberDelete from the call log Redial Review redialStore a redial number to the directory Delete from redial Dial from redialMessage capacity Answering system operationActivate the answering system Set number of ringsSet telephone base date and time Set telephone base melody Set telephone base ringer volumePersonal identification number PIN Delete your announcement Outgoing announcementsPlay the announcement Record your own announcementMessage playback Options during playbackDelete all messages Remote access commands Remote access02, 04, 06, 08, tS Message window displaysHandset icons Handset and telephone base indicatorsHandset light Telephone base lightsDisplay When Handset display screen messagesCall log display screen messages Check BatteryBattery Important safety instructions Problem Suggestion TroubleshootingCharge light is off in this section Connecting For this to take place Less background noise Same outlet or near a microwave oven Company During call waiting Troubleshooting To synchronize Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc seal Technical specifications Index Telephone settings 91-001156-030-100