VTech USB 7100 If you hear noise or interference during a call, Phone does, Not ring, Not work

Appendix

In case of difficulty

Appendix

In case of difficulty

If you hear noise or interference during a call

•You may be out of range. Move the handset closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

Manual handset If the error message “Not Registered” is displayed, return the handset to

registration the base. After 60 seconds the handset should beep to indicate that registration is completed.

If registration fails, follow the steps below to deregister and reregister your handset:

1	Select MENU.
2	Press Vuntil “Registration” is displayed, then select OK.
3	Press Vuntil “Deregister” is highlighted, then select OK.
4	Press Vuntil affected handset is highlighted, then select OK.
5	At the “Deregister?” confirmation prompt, select OK.
6	Press and hold the LOCATE HANDSET button on the base for at

Phone does	• If only Internet calls do not ring, make sure your computer is on,
not ring	connected to the Internet, and all required software is running.
	• Make sure the ringer for the non-ringing line is on (see page 15).
	• Make sure the telephone line cord and AC adapter are plugged in
	properly (see page 5).
	• Move the handset closer to the base.
	• You might have too many extension phones on your telephone line to
	allow all of them to ring. Try unplugging some of them.

	least 5 seconds.
7	Select MENU.
8	Press Vuntil “Registration” is highlighted, then select OK.
9	Select OK to display “Search Base,” then wait a few seconds. If reg-
	istration is successful, you will be prompted to enter a handset name.

If the “Not Registered” message is still displayed, call VTech Customer Support at the numbers listed on page 26.

Handset does	• If the error message “Not Registered” is displayed, return the handset
not work	to the base. If the error message remains after 60 seconds, you will
	have to manually re-register the handset (see next page).
Intercom or call	• Intercom and call transfer features cannot be used when both
transfer does	Internet and standard telephone lines are in use. Try again when one
not work	line is free.
Wrong date	• The telephone’s date and time are taken from your PC. Make sure
or time	your PC is set to the correct time and date.

Lost or broken handsets

If you have lost or broken a handset, you should de-register it from the base. Using a handset that is registered to the base, follow the steps below to de-register the lost or broken handset:

1Select MENU.

2Press Vuntil “Registration” is displayed, then select OK.

3Press Vuntil “Deregister” is highlighted, then select OK.

4Press Vuntil affected handset is highlighted, then select OK.

5At the “Deregister?” confirmation prompt, select OK.

Once that handset has been de-registered, you may attempt to register the new handset.

NOTE: The term “base” above refers to the telephone base, not the charger provided with expansion handsets.

Only one call will The USB7100 can only ring for one incoming call at a time (Skype, stan-

ring at a time dard, or intercom). If you receive a second call before answering the first call, you will not be notified of the second call until after the first call is answered. However, if you receive an incoming call while calling ALL handsets (select * from the INTERCM menu), the incoming call will take priority over the intercom call.

NOTE: The term “base” above refers to the telephone base, not the charger provided with expansion handsets.

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