WARRANTY STATEMENT
WHAT DOES OUR WARRANTY COVER?
•Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
•One Year.
WHAT WILL VTECH DO?
•At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
•Call VTECH Communications customer service for Return Authorization at:
•Properly pack your unit. Include any cables & accessories which were originally provided with the product. We recommend using the original carton and packing materials.
•Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the last twelve months).
•Print your name and address, along with a description of the defect, and include this in the package.
•Include payment for any service or repair not covered by warranty, as determined by VTECH Communications.
•In the US, ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS 11035 SW 11TH STREET BLDG. B SUITE 270 BEAVERTON, OR 97005
In Canada ship the unit via UPS Insured, or equivalent to:
VTECH ELECTRONICS
Suite 200-7671 Alderbridge Way
Richmond, B.C. V6X 1Z9
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.
WHAT DOES OUR WARRANTY NOT COVER?
•Batteries
•Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
•Products which may have been modified or incorporated into other products
•Products purchased outside the USA or CANADA
•Products serviced by the owner or a service facility not expressly authorized by VTECH Communications
•Products purchased more than 12 months from current date
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
•This warranty gives you specific rights. You may also have other rights which vary from state to state or province to province.
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