FAQS / TROUBLESHOOTING
Why don't I hear a dial tone (phone or VoIP applications)?
1.Make sure the headset is turned on (page 11).
2.Were the Bluetooth units paired together before first use (page 12)?
3.Be sure that the headset connection has been activated on the other Bluetooth device.*
How long do I have to charge the headset before I can use it?
You should charge the headset for 4 consecutive hours before first use. After that, the headset will continue to charge any time it is mounted in a VXI BlueParrott B50 charger or in a VXI BlueParrott base.
Why do people (or the computer) seem to have trouble hearing me?
1.Check microphone positioning (page 10).
2.For Computer applications: Check Bluetooth Audio settings for your computer and/or software applications.*
3.Be sure that the headset connection has been activated on the other Bluetooth device.*
People say I sound muffled or unclear.
Move microphone a little further away from your mouth and check microphone positioning (page 10).
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