General Problems (cont.) | Solutions |
The image appears multiple times on the display.
■Do not extend the video cable. Do not use an input selector switch box.
When a still image is displayed for ■ Use a screen saver or other power management feature. a long period of time without re-
freshing the screen, an
The color white does not display as white.
■Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applica- tions. Verify also that the display is operating at the factory de- fault settings. If that is not sufficient, then adjust color as neces- sary. For details on color management, refer to your operating system and application documenation.
■Verify that the video cable and connector are fully connected.
VGA Problems | Solutions |
The display ripples or flickers.
■Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually adjust pitch and phase.
The display is not clear.
The display and LCD panel are not lined up. The display size is not correct.
■Verify that the display adaptor or video card matches the specifi- cations for Cintiq.
■Adjust the refresh rate in the Display Properties control panel.
■As necessary, adjust contrast or brightness, pitch and phase.
■Set the display resolution of your video card to 1024 x 768.
■Open the OSD menu, go to the Reset menu, and select the Re- call option.
■As necessary, adjust pitch and phase, and horizontal and vertical position. Note that some video cards may not show the display in proper sizing.
The display ripples or shows a moiré pattern. The display color is not even.
■Open the OSD menu, go to the Reset menu, and select the Re- call option.
■As necessary, adjust pitch and phase.
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