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PROBLEMS WITH YOUR BAMBOO?

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following:

1.If the tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter.

2.Look in the troubleshooting tables. Your problem may be described there and you can try the solution offered.

3.Open the Wacom tablet Read Me file and look for any information updates.

4.Check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

5.If you are having a compatibility conflict between Bamboo and a new hardware or software product, see obtaining driver downloads for information on downloading an updated software driver. Wacom periodically updates the software driver to maintain compatibility with new products.

6.Test your tablet and pen. See testing your tablet and testing a pen.

7.If you have tried the suggestions in this manual and still cannot resolve the problem, then contact Wacom for Technical Support. See technical support options and the Read Me file for information on where to obtain support for your region.

Testing your tablet

Testing a pen

Troubleshooting tables

Technical support options

Obtaining driver downloads

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