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79

You suspect the tablet

Use the Bamboo Utility to work with preferences. Close any open

preferences may be

applications. Open the main APPLICATIONS folder. Then open the

corrupted, or want to make

BAMBOO folder and run the BAMBOO UTILITY.

certain that all settings are at

•

It is a good idea to first back up your tablet preferences. In the

their factory defaults.

 

Bamboo Utility, select CURRENT USER or ALL USERS. Then click

 

 

 

 

BACKUP... and follow the prompts.

 

•

Then, delete the tablet preferences as follows:

 

 

Single user. When the utility starts, select CURRENT USER and click

 

 

REMOVE. Log out, then log back in. When the tablet driver loads it

 

 

will create a new preferences file with the factory defaults.

 

 

Multiple users. When the utility starts, select ALL USERS and click

 

 

REMOVE. Log out, then log back in. When the tablet driver loads it

 

 

will create new preferences files with the factory defaults.

 

You can quickly restore tablet preferences that have been backed up

 

for the CURRENT USER or ALL USERS by clicking on RESTORE... within the

 

utility.

 

 

Note: Do not manually remove the BAMBOO.PREFPANE file from the main

 

 

 

LIBRARY PREFERENCEPANES folder. This file is only to be removed

 

 

 

when uninstalling the tablet software driver, and then only when

 

 

 

using the BAMBOO UTILITY.

 

 

Ink does not work correctly

There may be a problem with the Ink preferences. Remove the

with the tablet.

damaged preference files as follows. They will be re-created when you

 

enable handwriting recognition.

 

1.

Open SYSTEM PREFERENCES, choose SHOW ALL and select INK. Then

 

 

turn off handwriting recognition.

 

2.

From the GO menu, choose your HOME. Open the LIBRARY and

 

 

PREFERENCES folders. Remove the following preferences:

 

 

•

COM.APPLE.INK.FRAMEWORK.PLIST

 

 

•

COM.APPLE.INK.INKPAD.PLIST

 

 

• COM.APPLE.INK.INKPAD.SKETCH

 

3.

Go back to SYSTEM PREFERENCES and INK, and then enable

 

 

handwriting recognition.

 

4.

Test the Ink function using your tablet and pen.

If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.

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