Troubleshooting
Display Troubleshooting
If One of These Messages Should Appear...
Message
What to Do
Prior to connecting the product, if you have a monitor that you have been using, connect it and then adjust the horizontal frequency to
-Verify that the video signal cable* is connected.
-Verify that the video signal cable connector pins are not bent or broken.
•When the computer goes in to power saving mode, move the mouse or press any keyboard key.
•Verify that the computer graphics board is correctly installed.
•Verify that the video signal cable is connected.
•Verify that the video signal cable connector pins are not bent or broken.
•If you are using a cable other than the video signal cable that was included with the product, this message may appear prior to the computer going into
If One of These Conditions Should Appear...
Condition
What to Do
The power lamp lights up or- ange or orange and blue.
The power lamp doesn’t light up and the screen doesn’t dis- play.
The screen doesn’t display even when the power switch is turned on.
The picture is distorted
The picture appears wavey
The picture fl ickers
The picture is not clear
The picture appears doubled or in triplicate
The picture is out of position
The picture size is incorrect
The picture is dark.
Waves and vertical stripes appear in the picture.
The picture colour is uneven.
The colour white does not display as white.
•Verify that the video signal cable is connected.
•Verify that the video signal cable connector pins are not bent or broken.
•When the computer goes in to power saving mode, move the mouse or press any keyboard key.
•Verify that the computer graphics board is correctly installed.
•Verify that the power cable is connected and turn the power switch on.
•Adjust the pitch and phase.
•Verify that your computer display adapter is compatible with the product. •Verify that the graphics mode and frequency for the input signal are compatible with the product.
•Adjust the computer’s refresh rate (vertical frequency) for optimal display.
•Adjust the contrast and brightness. •Adjust the pitch and phase.
•Set your computer’s resolution to SXGA (1280 x 1024).
•Do not add an extension to the video signal cable and refrain from using the input selector.
•Connect the video signal cable fi rmly to the connector.
•Adjust the pitch and phase.
•Adjust the horizontal and vertical positioning. Depending on the input signal and video card, the picture may not entirely fi ll the screen.
•Adjust the brightness.
•Adjust the pitch and phase.
•Adjust the colour temperature.
* Video signal cable indicates both USB cables (see page 7).
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