TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | SUGGESTED REMEDY | |
| Gas supply off | Check main / unit gas valves | |
Pilot will not light | Air in lines | Turn pilot valve on. Attempt to light | |
pilot every 15 sec. | |||
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| Pilot valve not on | Turn pilot valve on / adjust | |
| Gas supply off | Check main / unit gas valves | |
| Air in lines | Turn gas valve on. Attempt to light | |
Burners won’t light | pilot every 15 sec. | ||
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| Turn off gas - allow unit to vent for 5 | ||
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| Pilot burner not lit | minutes. Turn gas back on and light | |
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| pilot | |
| Control not on | Turn control knob to ON, Set to | |
| desired setting when lit | ||
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| ||
One burner assembly won’t | Water in burner | Remove burner and dry thoroughly | |
light |
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| |
Damaged gas control valve, | Contact Authorized Wells Service | ||
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| burner or other internal | ||
| Agency for repairs | ||
| component | ||
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Portions of a burner won’t | Burner wet or flame opening(s) | Clean and dry burner | |
light or have erratic flame | clogged | ||
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| Temperature control not set | Adjust for desired temperature | |
| Shutter or nozzle out of | Contact qualified technician for | |
Burner not hot enough | adjustment | adjustment | |
Damaged gas control valve, | Contact Authorized Wells Service | ||
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| burner or other internal | ||
| Agency for repairs | ||
| component | ||
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NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
12
M163
