LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH WELLS BLOOMFIELD PRODUCTS. This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel.

The prices charged by Wells Bloomfield for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Bloomfield factory authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises for non-portable models. Portable models (a device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Bloomfield authorized service agencies are located in principal cities. This warranty is valid in the United States and Canada and void elsewhere. Please consult your classified telephone directory, your foodservice equipment dealer or contact:

Wells Bloomfield, LLC

10 Sunnen Dr., St. Louis MO 63143 USA phone (314) 678-6314 or fax (314) 781-2714

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1.

Resetting of safety thermostats, circuit breakers, over

 

cleaning schedules, are customer responsibility. Those

 

load protectors, and/or fuse replacements are not

 

miscellaneous adjustments noted are customer

 

covered by this warranty unless warranted conditions

 

responsibility. Proper attention to preventative

 

are the cause.

 

maintenance and scheduled maintenance procedures

2.

All problems due to operation at voltages or phase

 

will prolong the life of the appliance.

 

other than specified on equipment nameplates are

7.

Travel mileage is limited to sixty (60) miles from an

 

not covered by this warranty.

 

Authorized Service Agency or one of its sub-service

 

Conversion to correct voltage and/or phase must be

 

agencies.

 

the customer’s responsibility.

8.

All labor shall be performed during regular working

3.

All problems due to electrical connections not made

 

hours. Overtime premium will be charged to the buyer.

 

in accordance with electrical code requirements and

9.

All genuine Wells replacement parts are warranted

 

wiring diagrams supplied with the equipment are not

 

for ninety (90) days from date of purchase on non-

 

covered by this warranty.

 

warranty equipment. This parts warranty is limited only

4.

Replacement of items subject to normal wear, to

 

to replacement of the defective part(s). Any use of

 

include such items as knobs, light bulbs; and, normal

 

non-genuine Wells parts completely voids any

 

maintenance functions including adjustments of

 

warranty.

 

thermostats, adjustment of micro switches and

10.

Installation, labor, and job check-outs are not

 

replacement of fuses and indicating lights are not

 

considered warranty and are thus not covered by this

 

covered by warranty.

 

warranty.

5.

Damage to electrical cords and/or plug due to exposure

11.

Charges incurred by delays, waiting time or operating

 

to excessive heat are not covered by this warranty.

 

restrictions that hinder the service technician’s ability to

6.

Full use, care, and maintenance instructions supplied

 

perform service are not covered by warranty. This

 

with each machine. Noted maintenance and

 

includes institutional and correctional facilities.

 

preventative maintenance items, such as servicing and

 

 

M163 2M-306981 Owners Manual

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1.VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2.FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.

3.CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This should be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.

Wells Bloomfield cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim.

for HDCB-Series Gas Char-Broilers

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Wells HDCB1230G, HDCB3630G, HDCB2430G, HDCB4830G owner manual Limited Warranty Statement