17
If you experience Possible Causes Solution
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
It is normal for small amounts of water to remain in dispenser at the
end of the cycle.
Water in dispenser after cycle has
nished.
Color-safe bleach or oxi products
was added to liquid chlorine
compartment.
Add color-safe bleach or oxi products to the HE detergent
compartment or directly to the washer basket before adding the
load. Do not use the chlorine bleach dispenser for color-safe bleach
or oxi products.
TROUBLESHOOTING
Incorrect dispenser
operation (cont.)
Spin time is added if an unbalanced load is detected. The
washer will attempt to redistribute the load with additional
tumbling.
Not using correct cycle for load type.
When using the Delicate cycles, you should wash small loads.
This ensures a gentle wash for your garments without increasing
cycle times.
Normal washer operation. The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The options you select will also affect the cycle times that are
shown in the Cycle Guide.
Cycle time changes or
cycle time too long
Excessive suds in washer.
Load may be out of balance.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, an washing process will will start
to redistribute the load. This extends the cycle. Avoid washing
single items. Balance a single item such as a rug or jacket with
a few extra items.