ASSISTANCE OR SERVICE
When calling for assistance or service, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new appliance. To locate factory specified replacement parts in your area, call us or your nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Stainless Steel Grease Filter - kit contains 1 filter
Order Part Number W10351855
Order quantity 3 for 36" (91.4 cm) model
Order quantity 4 for 48" (121.9 cm) model
Blower Motor Systems (1 system is required)
NOTE: Internal Blower Motor Systems: UXB0600DYS - 600 CFM Internal Blower Motor System is for use in the 36" hood liner above a cooktop with a maximum of 65,000 Btus.
Use UXB1200DYS - 1200 CFM Internal Blower Motor System above cooktops rated higher than 65,000 Btus or with the 48" hood liner.
600 CFM Internal Blower Motor System - Order Model Number UXB0600DYS
1200 CFM Internal Blower Motor System - Order Model Number UXB1200DYS
600 CFM
1200 CFM
17