Reauestina Assistance or
Before calling for assistance or service, please check “Troubleshooting” on page 24. It may save you the cosf of a service call. lf you still need help, follow the instructions below.
1. If you need assistance* . . .
Call the Whirlpool Consumer Assistance Center telephone number. Dial
wIn the U.S.A.:
1-800-253-l 301
El | and talk with one of our trained |
|
consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative Whirlpod Corporation
2000 North
Benton Harbor, MI
Please include a daytime phone number in your conespondence.
2. If you | need service* | . . . | |
Whirlpool has a nationwide network of | |||
| authorized | service | companies. |
swla | Whirlpool | service | technicians |
are trained to fulfill | the product | ||
| warranty and provide after- | ||
El | warranty | service, | anywhere in |
the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your tele- phone directory Yellow Pages under:
3.If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WhirlpooP appli- ance. FSP replacement parts will fii right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number
in Step 1.
4.If you are not satisfied with how the problem was solved . . .
l Contact the Major Appliance Consumer Actiin Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program 20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
‘When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and seriil numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
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