Troubleshooting, Problem Solution, 168

Troubleshooting

Question	Answer
Is the other party	Your phone may be muted. Press
unable to hear	UNMUTE (J) if necessary to unmute
you?	the phone.
	Also, make sure that your phone’s
	microphone is not blocked by its
	carrying case or a sticker.

Has the phone	Dropping your phone, getting it wet, or
been damaged,	using a non-Motorola battery or battery
dropped, or	charger can damage the phone. The
gotten wet?	phone’s limited warranty does not cover
	liquid damage or damage caused from
Was a	liquid damage or damage caused from
non-Motorola	using non-Motorola accessories.
battery or
battery charger
used?

The following refer to speciﬁc problems:

Problem	Solution
My phone was	Report a stolen phone to the police and
stolen. To whom	to your service provider (the company
should I report	that sends you your monthly wireless
this?	service bill).

I forgot my	See “If You Forget a Code or Password”
password.	on page 162.

168

Page 168

Image 168

Motorola V70 manual Troubleshooting, Problem Solution, 168

Contents

Welcome Software Copyright Notice Manual number Cover number Menu Map Main MenuReceived Calls Dialed Calls Call Times Call Cost See next Settings Menu Voice Calls Fax Calls Data Calls Cancel All Forward StatusMaster Reset Master Clear Network Car Settings Headset Alert Contents Contents 101 102106 107 120 122124 126 Contents UsingYour Phone’s Features Navigating To a Menu FeatureAbout This Guide Recent Calls Optional Features Optional AccessoriesAbout This Guide Safety and General Information RF Operational CharacteristicsExposure To Radio Frequency Energy Safety and General Information Portable Phone Operation and EME ExposureAntenna Care Approved Accessories Phone OperationBody-Worn Operation Data Operation Electromagnetic Interference/ Compatibility FacilitiesAircraft Medical Devices Safety and General Use While DrivingHearing Aids Other Medical Devices Operational Warnings For Vehicles With an Air BagPotentially Explosive Atmospheres Operational Cautions Blasting Caps and AreasAntennas Batteries Installing the SIM Card and Battery Getting StartedWhat’s in the Box? Getting Started Step Install the battery by Insert the SIM card With the notch at Upper right Charging the Battery Push down onPlug the travel charger Press and hold O turn on your phone the End/Power Key TurningYour Phone OnStep Result Open Phone OK J Unlock your SIM cardUnlock your phone Making a Call Ending a CallPress Press Oend key End the call Receiving a Call Answering a Call with Rotator OpenAnswer J or N Answer the call Answering a Call with Rotator Closed Rings and/or vibratesDisplays Open Rotator Open your phone Quick Access toYour Phonebook DisplayingYour Phone NumberPress See your phone number Kup arrow Access a phonebook entry form Kdown arrow To add a new entry to your phonebookKeypad keys Enter the required information Press and hold Access the unlock function Press OK J Conﬁrm the unlock Press Back L Cancel the unlockLocking the Phone Unlocking the Phone For Full Functionality Answer J END L AboutYour Phone Display ➋ In Use ➌ Roam ➍ Message Waiting Indicator ➊ Signal Strength Indicator➓ Clock ➒ Menu Indicator Strong 5 4 3 2 1 j No signal About Your Phone Changing the Zoom Setting ➓ Clock Shows the current timeLoud ring Soft ring Vibrate Ring and vibrate Silent Adjusting Volume When You Can Adjust Using Only the Volume Key Using the Volume Key and the Up/Down Navigation KeyTo Increase Volume To Decrease Volume Volume meter Battery Use Rechargeable batteries that power this product Using Automatic Redial Sending and Receiving CallsRedialing a Number Go directly to the dialed calls list Sending and Receiving Calls Caller IDOr Retry J Activate automatic redial Line Security Returning an Unanswered CallView J With the most recent call Dialing an Emergency Number Entering Numbers in the NotepadTo call the emergency number at any time Call the emergency number Terminating an Incoming Call Dialing With Speed Dial Dialing With 1-Touch Dial Dialing a Number in a Text Message Additional Dialing Features Do This One of the following Send additional digits for Or to retrieve messages from anAnswering machine Pause tells your phone to wait Do This To Call Using Features While On a Call Using Call Waiting Using Features While On a Call Making a Conference Call Transferring a Call Announce the CallTransfer Do Not Announce the CallTransfer Transfer Additional On-Call Features Calling or password entryMy Tel. Numbers Press M Send Tones Using the Menu Navigating to a FeatureRight Soft Key Navigation Keys Using the Menu Selecting a FeatureTo open Sub-menu Entering Feature Information Enter numbers or text with the keypad. See Entering Text on To view Number, orPreviously Stored Choosing a Text Mode Entering TextFor entering text on your phone Entering Text Tap Method General Text Entry Rules Press a number key to enter text at ﬂashing cursor location Character Chart Symbol Mode One time Symbol Chart onSymbol you want Symbol Chart Predictive Text Entry with iTAP Software Enter Words To enter a word with iTAP softwareEnter the rest of the word Locate and highlight the word you want Press K Enter Novel Words At the insertion pointPress Delete L One or more times Punctuation CapitalizationLetter combinations 1or Enter Numbers Delete Letters and Words Menu Feature Descriptions Received Calls Menu Feature Descriptions Call TimesRecent Calls Call Cost Fixed Dialm Fixed Dial Phonebook Quick Dialm Quick Dial Create keypad shortcuts to menu features. See Shortcuts on Listen to your recorded voiceMessages. See Messages Voicemail on Access information and applications stored on your SIM card Play games on your phone. See Games on Settings My Tones View a detailed battery charge meter Change the active phone line to send and receive Current call No in-call timer display Settings In-Call Setup Call Cost SetupSettings In-Call Setup My Caller ID Off Settings In-Call Setup Talk and Fax Settings In-Call Setup Answer OptionsSettings In-Call Setup Call Waiting Multi-Key Restrict incoming and outgoing calls. See Barring Calls on Change the text displayed When you turn on your phone Set several personal phone optionsChange quick dial numbers Using Automatic Redial on Setting is not availableSet many basic phone options Set the phone’s time and date Bottom of a list in the display Scroll up and down Cannot be recovered View and adjust your phone’s network settingsAdjust hands-free car kit settings Your phone’s memory, including Headset Headset Recent Calls Viewing the Received Calls or Dialed Calls ListScroll to Received Calls or Select Received Calls or Recent Calls Option Description Delete all entries in the current list Add digits to the end of the selectedAttach another number from Selected number Using the Notepad Recent Calls Notepad Viewing and Resetting Call Timers Timer DescriptionLast Call All Calls To view a call timer Reset the time if availableConﬁrm the reset View the recorded time Viewing and Resetting Call Costs Cost Tracker Description To reset the cost tracker Reset the cost if availableReset Not equal All Calls Phonebook Fields in a Phonebook Entry Form Phonebook Storing a Phonebook EntryEnter Information Number by default Keypad keys Enter the phone numberStore the phone number Select Type Complete Phonebook Entry Recording a Voice Name For a Phonebook Entry Voice namePress View J Begin the recording process Dialing a Phonebook Entry Phonebook List Voice Dial Using a Soft Key Voice Dial Using the Menu Editing a Phonebook Entry Display the entry’s detailed viewEdit J Deleting a Phonebook Entry Copying Phonebook Entries Between the Phone and SIM Card Copy a Single Entry Scroll to Copy EntryPhone displays the Copy To 103 Copy Multiple Entries FormYou want to copy Scroll to From end Scroll to To start Copy the entriesPhone displays 105 Checking Phonebook Capacity Synchronizing with TrueSync SoftwareScroll to Phone Capacity Select Phone Capacity Setting Up the Phonebook Phonebook List Sort Preference Touch Dial Preference Scroll to the list you wantSelect the list you want 108 Datebook Week ViewTo schedule or review events in the datebook Datebook Datebook Day ViewEvent View Details Storing a New Event Changing Event Information Copying an Event Deleting an Event Tuning a Station RadioTurning the Radio On and Off Storing a Preset Selecting a PresetRadio Sending and Receiving Calls With the Radio On To end the call and resume the FM broadcast 117 Messages-Voicemail StoringYour Voicemail NumberResponding to a New Voicemail Message Messages-Voicemail Listening to MessagesListen to Message Now Rotator Open Rotator Closed Setting Up the Text Message Inbox Messages-TextProvider Change the Expire After period Messages-Text Receiving a Text Message Reading, Locking, or Deleting a Text Message = unread and urgent = read, f = read and lockedOpen the message Save J-right Sending a Text Message Select To That you enter manuallyLists Store the numbers Viewing the Status of Sent Text Messages Send the messageDraft Send it at a later time Shortcuts Standard ShortcutsUser-Settable Shortcuts Idle display Shortcuts Creating a Shortcut Using Shortcuts Use a Keypad ShortcutSelect a Shortcut From the List Micro-Browser Starting a Micro-Browser Session Micro-Browser Interacting With Web Pages Calculator Calculating Numbers Calculator Function Description Converting Currency Games Selecting and Starting a New Game Games Ending a GamePlaying a Game Blackjack How to Play MindblasterSee the results of the hand Request another card Games Paddleball PressTo AdjustingYour Settings Ring/VibrateSelect an Alert Proﬁle Use Adjusting Your Settings Customize an Alert Proﬁle Use the MyTones Feature Creating a Tone Entering Notes Key Display Description Task Action Example Playing a TonePress Display Editing a Tone Deleting a Tone Reminders Off turns off all remindersSelect the reminder alert 147 Set Up or Cancel Call Forwarding Call Forwarding Check Call Forwarding Status Reordering Menu Items Customizing a Soft Key Function Hands-Free Use Automatic Answer Power-Off Delay Automatic Hands-Free Power-Off Delay Charger TimeConﬁrm your selection Charger Time Setting Clock Display Type Default , Broadcast , OrbitalPersonalize Clock Turn the clock on or off Data and Fax Calls ConnectingYour Phone to an External Device Set Up a Cable ConnectionData and Fax Calls Attaching a Serial Cable Install the Software Sending a Data or Fax CallAttaching a USB Cable Receiving a Data or Fax Call Transfer the Data or Fax Sending a Talk then Fax Call End the Data/Fax Connection Assigning a New Code or Password SecuritySecurity Phone Lock Unlock Code 160 Security IfYou Forget a Code or Password Locking and UnlockingYour PhoneKeypad keys Enter your security code Submit your security code Lock Your Phone Manually Set Your Phone to Lock AutomaticallyUnlock Your Phone Barring Calls Protecting the SIM Card Unblock the SIM Card PIN Code Open the PIN unblocking editor Keypad keys Enter the PUK codeSubmit the PUK code Your phone prompts you to Troubleshooting Question Answer Troubleshooting Problem Solution168 Service bill to obtain the PIN Wireless service billSIM card may be incorrectly SIM card 170 TheCall Barring feature turned on. If Installed and workingSignal see the Signal Strength Display should show the volume Your phone sends commands SettingShort, or Off. If you have trouble From the idle display, press You can use the Contrast Setting By charge time, feature useSee Battery Use on Backlight color 174 175 Speciﬁc Absorption Rate Data 176 54 W/kg.‡ 177 Warranty What This Warranty Covers178 Warranty IV. What We Will Do to Correct Warranty ProblemsII. What the Period of Coverage Is III. Who is Covered How to Get Warranty Service 180 VI. What This Warranty Does Not Cover 181 VII. Some Other Limitations 182 VIII. Patent and Software Provisions 183 IX. State Law and Other Jurisdiction Rights 184 USA Canada Motorola, Inc North U.S. Highway Whittle Road Libertyville, IL185 Accessories Optional 11, 115, 151, 155 standard Add Digits feature 88 alertIndex 186 Index Receiving with rotator openDeﬁned Car kit Synchronizing data 106Data call 188 155 Factory settings, resetting Fax call ﬁxed dial activating/deactivating 80 deﬁned101 Storing an entry 95-97 ﬂashing cursor, deﬁned 59 ﬂip Forwarding calls 115-117 Idle display, deﬁned 34 ignoring a callActive line 35 190 Language, setting Last Calls MenuLock applications 80 phone 162-163 SIM card Menu key 1, 28, 56 message ’n’ character Network settings 84, 167 notepad Dialing number from 47 drafts folderGo back to previous My Tones Menu 145 If you forget a password Pause character 49 phone 95-97 Viewing your own 28, 55 Phonebookﬁelds 193 Number type indicator 94 1-touch dial Phone number Quick dial Setting number 81 using Radio96-97 Recent calls 86-88redial Ringer Setting Volume, adjusting 38, 141 roam indicator Silent alert indicator 37, 140 SIM applicationsUsing 195 SIM PIN2 code 72 SMS. See text message soft keys Time, setting 82 timers Your own 28, 55 Text60-69 Entry mode, changing 60 ﬂashing cursor Text message deleting 122-124 dialing number from Functions Viewing Zoom setting Patent Re ,976 197 118-119 198 Wireless Phone Safety Tips 199 Wherever wireless phone service is available 200