171
Troubleshooting
I cannot send/
receive calls.
Make sure that you have a phone signal
(see the “Signal Strength Indicator”
item on page 35). Avoid electrical or
radio interference, and obstructions
such as bridges, parking garages, or tall
buildings.
Your phone also may have
theCall Barring feature turned on. If
you know the unlock code, you can
change this setting in the security menu
(M > Settings > Security).Also,
check to be sure your SIM card is
installed and working
My phone has
poor reception
and drops calls.
Make sure that your antenna is not bent
or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 35). Stay clear
of any obstructions such as bridges,
parking garages, or tall buildings.
I cannot hear
others on my
phone.
While on a call, press the volume key on
the left side of your phone. Your phone
display should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its carrying
case.
Problem Solution