Troubleshooting

Problem

Solution

I cannot send/

Make sure that you have a phone signal

receive calls.

(see the “Signal Strength Indicator”

 

item on page 35). Avoid electrical or

 

radio interference, and obstructions

 

such as bridges, parking garages, or tall

 

buildings.

 

Your phone also may have

 

theCall Barring feature turned on. If

 

you know the unlock code, you can

 

change this setting in the security menu

 

(M> Settings > Security).Also,

 

check to be sure your SIM card is

 

installed and working

 

 

My phone has

Make sure that your antenna is not bent

poor reception

or damaged.

and drops calls.

Also, make sure you have a phone

 

 

signal (see the “Signal Strength

 

Indicator” item on page 35). Stay clear

 

of any obstructions such as bridges,

 

parking garages, or tall buildings.

 

 

I cannot hear

While on a call, press the volume key on

others on my

the left side of your phone. Your phone

phone.

display should show the volume

 

increasing.

 

Also, make sure that your phone’s

 

earpiece is not blocked by its carrying

 

case.

 

 

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Motorola V70 Buildings, Your phone also may have, TheCall Barring feature turned on. If, Check to be sure your SIM card is