If you need service or assistance, we suggest you follow these five steps:

1. Before calling for assistance

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Air conditioner won’t run

1.Is unit plugged into a live circuit with proper voltage?

2.Is switch turned on?

3.Is thermostat set correctly?

4.Have you checked your home’s main fuses or circuit breaker box?

5.Has the time-delay fuse blown?

6.Has the local power failed?

Unit blows fuses:

1.Are time-delay fuses being used?

2.Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)

3.Are you waiting two minutes after turning cooling circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

1.Is filter clean?

2.Are coils clean (both evaporator [inside] and condenser (outside])?

3.Is there excessive moisture or heat (open vessel cooking, showers, etc.)?

4.Try setting fan to higher speed.

5.Try setting thermostat to a cooler setting.

3.If you need service*...

Whirlpool has a nation- wide network of franchis-

ed TECH-CARE” Ser- vice Companies. TECH- CARE service technicians are trained to fulfill the product warranty and pro-

vide after-warranty ser-

1

1 FRANCHISED SERVICE - vice, anywhere in the United States. To locate

TECH-CARE service in

your area. Call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under

APPLIANCES.

HOUSEHOLD

-

ELECTRICAL

APPLIANCES

-

MAJOR

- SERVICE 6 REPAIR

 

MAJOR

- REPAIRING 6

PARTS

 

 

 

 

OR

 

 

 

 

WHlRLPClOL

AWLlANCES

 

WHIRLPOOL

APPLlANCES

 

 

FRANCHISED

TECH~CARE SEllVlCE

FAANCHISED

TECHCARE

SEAVICE

SERWCE COMPbiNlES

 

SEWICE

COMPANIES

 

 

XYI SERVICE co

 

 

XYL SERYICE co

 

 

 

123 MaDIe

 

999-9999

123 MapiE

 

 

9989999

OR

Operating sounds:

1. When your room air conditioner is operating normally, you will hear sounds such as:

l Droplets of water hitting the condenser, causing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.

l Air movement from the fan, especially on high fan speed setting.

9 Clicks from the thermostat cycle.

2. Sounds also may be caused by house construction

such as vibration of the unit due to wall

construction or unsteady window mounting area.

2. If you need assistance*. . .

CAII Whirlpool COOL-LINE’ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and

talk

with

one of

our

trained

Consultants.

The

consultant

can

instruct

you

in how

to obtain

satisfactory

operation

from

your

appliance

or, if

service

is

necessary,

recommend

a qualified

service

company

in

your

area.

 

 

 

 

 

 

 

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Con- sultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

5. If you need FSP@ replacement parts*. ..

FSP is a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality

whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same

exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE ser- vice assistance number in Step 2.

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa-

tron is needed in order to better respond to your request for assistance.

7

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Whirlpool AC1052XS manual Before calling for assistance, If you need service, If you need assistance, If you have a problem