ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
In Canada
For product related questions, please call the Whirlpool Canada Inc. Customer Interaction Center toll free:
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Referrals to local dealers.
For parts, accessories and service in Canada
Call
For further assistance
If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Please record your model's information.
Whenever you call to request service on your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number label. See “Electrical Requirements” for model and serial number label location.
Please record the model and serial number information below. Also, record the purchase date of your appliance and the store's name, address, and telephone number.
Model Number__________________________________________________
Serial Number __________________________________________________
Purchase Date __________________________________________________
Store Name ____________________________________________________
Store Address __________________________________________________
Store Phone ____________________________________________________
Keep this book and the sales slip together for future reference.
Accessories
You can order the following accessories for your air conditioner from your local authorized dealer or by calling
Replacement air filters
A good, clean air filter is important for best cooling with least energy consumption. Your air filter should be cleaned regularly. See “Air Conditioner Care” for cleaning instructions. We suggest you replace your air filter once a year.
Heavy-duty cover
If you decide to leave your air conditioner installed during the winter, a
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