Whirlpool ACC602XT, ACS602XT manual IfYouNeedServiceOrAssistance, Wesuggestyoufollow thesefivesteps

IfYouNeedServiceOrAssistance

Wesuggestyoufollow thesefivesteps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Air conditioner won’t run:

lIs unit plugged into a live circuit with proper voltage?

lIs switch turned on?

. Is thermostat set correctly?

. Have you checked your home’s main fuses or circuit breaker box?

l Has the time-delay fuse blown?

lHas the local power failed?

Unit blows fuses:

l Are time-delay fuses being used?

l Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)

l Are you waiting two minutes after turning cooling circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

lIs filter clean?

l Are coils clean (both evaporator [inside] and condenser [outside])?

l Is there excessive moisture or heat (open vessel cooking, showers, etc.)?

lTry setting fan to higher speed.

l Try setting thermostat to a cooler settng.

Operating sounds:

l When your room air conditioner is operating normally, you will hear sounds such as:

l Droplets of water hitting the condenser, caus- ing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.

l Air movement from the fan, especially on high fan speed setting.

l Clicks from the thermostat cycle.

l Sounds also may be caused by house construc- tion - such as vibration of the unit due to wall construction or unsteady window mounting area.

2. If you need assistance?..

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants.

The consultant can instruct you in how to obtain

satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. If you need service’...

Whirlpool has a nationwide network of franchised

1 TECH-CARE@ Service

(.7-,ZSER”-&ff-CARE ICompanies...TECH-CAREservice technicians are

trained to fulfill the product

warranty and provide after-warranty service, any- where in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

4. If you have a problem’...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

5. If you need FSP@ replacement parts:..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL- LINE service assistance number in Step 2.

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

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