Whirlpool DU9500XR manual If you need service, If you need assistance, If you have a problem

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher won’t run, or stops during a program:

l Is the door tightly closed and securely latched?

l Has the program been correctly set (and the START Pad pressed]?

l Is the water turned on?

l Have you checked your home’s main fuses or circuit breaker box?

l Is the dishwasher wired into a live circuit with the proper voltage (undercounter models]?

l If the motor has stopped because of an over-

load, it will automatically reset itself within a few minutes. If motor does not start, call for service.

3.If you need service*...

Whirlpool has a

nationwide net- work of franchised TECH-CARE R Serv- ice Companies. TECH-CARE service

technicians are trained to fulfill the product warranty and provide after- warranty servrce,

anywhere in the United States. To locate TECH- CARE service in your area, call our COOL-LINE service assistance telephone number [see Step

2)or look in your telephone directory yellow Pages under:

APPLIANCES-HOUSEHOLO~		ELECTRICAL	APPLIANCES-
MAJOR-SERVICE	6 REPAIR	MAJOR-	REPAIRING	& PARTS
WHIRLPOOL APPLIANCES		OR
		WHIRLPOOL	APPLIANCES
FRANCHISED TECH-CAAE SERVICE		IRANCHISEOTECH-CARE		SERVICE

l Are you using the POTS & PANS Program or a HI TEMP Washing Option? Is the dishwasher waiting for water to heat? (See pages 8 & 91.

If water remains in the dishwasher:

SERVICE		COMPA.\‘lt:S	SERVICE	COMPANIES
XYZ SERVICE CO			XYZ SERVICE CO
12lMap1e	..-	999.9999	123 Maple ..-.....-.	999.9999

OR

WASHING MACHINES.ORYERS

L IRONERS-SERVICING

l Has the program completed?

If detergent remains in the covered detergent cup:

l Is the bottom rack in backwards? (The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh?

l Has the program completed?

If you hear grinding, grating, crunching, buzz- ing sounds:

l A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.

2. If you need assistance*...

Call Whirlpool COOL-LINE” service as- sistance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

WHIRLPOOL APPLIANCES

FRANCHISEDTECH-CARESERVICE

SERVICE		COMPANIES
XYLSERVICE	CO
123 MaDIe		999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance tele- phone number [see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 US-33, North

Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

FSP is a registered trademark

0 of Whirlpool Corporation for quality parts. took for this

FSP symbol of quality whenever

you need a replacement parl @ for your Whirlpool appliance.

FSP replacement parts

will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

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