GENERAL OPERATION

Possible Causes and/or Recommended Solutions

Temperature is too warm

New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool

 

 

completely.

 

 

NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either

 

 

compartment (refrigerator or freezer) more quickly.

 

Doors are opened often or not closed completely - This allows warm air to enter the

 

 

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are

 

 

properly sealed.

 

Air vents are blocked - Remove items that are immediately in front of the vents.

 

Large amount of warm food recently added - Allow several hours for the refrigerator to return

 

 

to its normal temperature.

 

Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder

 

 

setting. Check the temperature again in 24 hours.

 

 

 

 

Temperature is too cold

Controls are not set correctly for the surrounding conditions - Adjust the controls to a

 

 

warmer setting. Check the temperature again in 24 hours.

 

Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer

 

 

enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the

 

 

top shelf can be slightly colder than lower shelves.

 

Air vents are blocked - Remove items that are immediately in front of the vents.

 

 

 

 

Interior moisture buildup

NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.

 

Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator

 

 

in an indoor location, with as little humidity as possible.

 

Doors are opened often or not closed completely - This allows humid air to enter the

 

 

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are

 

 

properly sealed.

 

 

 

 

Interior lights do not work

Doors have been open for an extended period of time - Close the doors to reset the lights.

 

Light bulb is loose in the socket or has burned out - On models with incandescent interior

 

 

light bulbs, tighten or replace the bulb. See “Lights.”

 

NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate

 

when either door is opened. See either the front cover or the Warranty for contact information.

 

 

 

 

Dispenser lights

Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will

do not work

 

turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on

(on some models)

 

continuously, select a different setting. See “Water and Ice Dispensers.”

 

Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set

 

 

to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and

 

 

Ice Dispensers.”

 

NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not operate

 

correctly. See either the front cover or the Warranty for contact information.

 

 

 

 

 

 

 

 

 

WARNING

 

 

 

Explosion Hazard

 

 

Use nonflammable cleaner.

 

 

Failure to do so can result in death, explosion, or fire.

 

 

 

 

 

 

 

 

DOORS AND LEVELING

Possible Causes and/or Recommended Solutions

 

 

 

 

Doors are difficult to open

Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm

 

 

water. Rinse and dry with a soft cloth.

 

 

 

 

Doors will not

Door is blocked open - Move food packages away from the door. Make sure all bins and

close completely

 

shelves are in their correct positions. Make sure all packaging materials have been removed.

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Whirlpool ED2KHAXVB installation instructions Doors and Leveling