Before calling for assistance | Whirlpool ETl8XK, ETL8VK manual

If you need service or assistance, we suggest

you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any krnd

If	your	refrigerator	will not operate:
l	Is the	power supply cord		plugged	into	a live circuit
	with	the proper	voltage?	[See page	4	)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behrnd the refrigerator mak- ing noise when the refrigerator IS running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining Into the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnrght.

l Is the signal arm ON ..in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal The pan can even be half full Make sure the refrigerator IS level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructionsforchanging light bulbson page 6. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm. the motor natu- rally runs longer

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openrngs, amount of food stored, temperature of the room, sethng of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whirlpool COOL-LINE6 service assistance

telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE” Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOlJSEHOLD-			ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE	6 REPAIR	MAJOR-	REPAIRING		6 PARTS
			OR
WHIRLPOOL	APPLIANCES		WHIRLPOOL	APPLIANCES
FRANCHISED TECH-CARE SERVICE			FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIES	SERVICE		COMPANIES
XYZ SERVICE	CO		XYZ SERVICE	CO
123 MaDIe		999.9999	123 Maple..			999.9999

WASHING MACHINES. DRYERS

6 IRONERS- SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple -. -. 999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

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