Panasonic KX-TG9382, KX-TG9381T, KXTG9381T, KXTG9382T Answering system Problem Cause/solution

Useful Information

Answering system

Problem	Cause/solution
The unit does not record new	L The answering system is not turned on for the line you wish to
messages.	record messages from. Select the desired line or both lines,
	then turn the answering system on (page 37).
	L The message memory is full. Erase unnecessary messages
	(page 38).
	L The answering system is activated for both lines, and the 1st
	caller is leaving a voice message. The 2nd caller cannot leave
	a message, but the caller information will be stored (page 34).
	L If you subscribe to a voice mail service, messages are recorded
	by your service provider/telephone company, not your
	telephone. Change the unit’s number of rings setting or contact
	your service provider/telephone company (page 42).
I cannot operate the answering	L Someone is using the unit. Wait for the other user to finish.
system.	L A caller is leaving a message. Wait for the caller to finish.
	L The handset is too far from the base unit. Move closer.
I cannot operate the answering	L You are entering the wrong remote access code. If you forgot
system remotely.	the remote access code, store a new remote access code
	(page 40).
	L Press each key firmly.
	L The answering system is turned off. Turn it on (page 41).
	L You are using a rotary/pulse telephone. Try again using a
	touch-tone phone.
While recording a greeting	L A call is being received. Answer the call and try again later.
message or listening to
messages, the unit rings and
recording stops.
Using Bluetooth devices
Problem	Cause/solution
I cannot copy phonebook entries	L Confirm that your cellular phone supports Bluetooth wireless
from my cellular phone.	technology.
	L Confirm that your cellular phone supports the Object Push
	Profile (OPP) specification.
	L If your cellular phone is already connected to another Bluetooth
	device such as a Bluetooth headset, turn it off or disconnect it
	from your cellular phone.
	L Turn your cellular phone off, then turn it on and try again.
I cannot have a conversation	L Your Bluetooth headset is not registered. Register it (page 48).
using the headset.	L Turn your headset off, then turn it on and try again.
Noise is heard during a call on the	L A Bluetooth headset can communicate with the base unit within
headset.	a range of approximately 10 m (33 feet). The connection may
	be subject to interference from obstructions such as walls or
	electronic devices. Move closer to the base unit.

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