Useful Information

 

 

Display message

Cause/solution

Use rechargeable battery.

L A wrong type of battery such as Alkaline or Manganese was

 

inserted. Use only the rechargeable Ni-MH batteries noted on

 

page 4, 6.

You must first subscribe

L You must subscribe to Caller ID service. Once you receive

to Caller ID.

caller information after subscribing to Caller ID service, this

 

message will not be displayed.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The unit does not work.

L Make sure the batteries are installed correctly (page 12).

 

L Fully charge the batteries (page 12).

 

L Check the connections (page 9).

 

L Unplug the base unit’s AC adaptor to reset the unit. Reconnect

 

the adaptor and try again.

 

L The handset has not been registered to the base unit. Register

 

the handset (page 33).

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line cord is not

 

connected. Check the connections.

 

L If you are using a splitter to connect the unit, remove the splitter

 

and connect the unit to the wall jack directly. If the unit operates

 

properly, check the splitter.

 

L Disconnect the base unit from the telephone line and connect

 

the line to a known working telephone. If the working telephone

 

operates properly, contact our service personnel to have the

 

unit repaired. If the working telephone does not operate

 

properly, contact your service provider/telephone company.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KXTG9381T, KX-TG9382, KX-TG9381T, KXTG9382T Troubleshooting, To Caller ID, General use Problem Cause/solution