Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message

Cause/solution

Busy

L The called unit is in use.

 

L Other units are in use and the system is busy. Try again later.

 

L Privacy mode is on for the call you tried to join (page 21).

 

L The handset you are using is too far from the base unit. Move

 

closer and try again.

 

L The handset’s registration may have been canceled. Re-

 

register the handset (page 33).

Check tel line 1

L The supplied telephone line cord has not been connected yet or

Check tel line 2

not connected properly. Check the connections (page 10).

 

L If you use the unit as a single-line telephone only, erase the

 

message as follows:

 

To erase Check tel line 1, press {MENU}. i

 

{#}{1}{8}{9}

 

To erase Check tel line 2, press {MENU}. i

 

{#}{1}{9}{0}

 

When a power failure occurs, the message is displayed again.

 

Erase again as above.

Couldn’t connect

L The headset has lost connection with the base unit. Confirm

Confirm headset

that your headset is turned on.

is on then retry

L The headset is too far from the base unit. Move closer to the

 

base unit.

Error!!

L The handset’s registration has failed. Move the base unit and

 

handset away from all electrical appliances and try again.

 

L Recording was too short. Try again.

Failed

L Phonebook copy failed (page 24). Confirm the other unit (the

 

receiver) is in standby mode and try again.

Incomplete

L Phonebook copy is incomplete. The receiver’s phonebook

 

memory is full. Erase the unnecessary phonebook entries

 

(page 24) from the other unit (the receiver) and try again.

Memory full

L The phonebook memory is full. Erase unnecessary entries

 

(page 24).

 

L Message memory is full. Erase unnecessary messages (page

 

38, 39).

Messages full

L Message memory is full. Erase unnecessary messages (page

 

38, 39).

No link to base.

L The handset has lost communication with the base unit. Move

Reconnect AC adaptor.

closer to the base unit and try again.

 

L Unplug the base unit’s AC adaptor to reset the unit. Reconnect

 

the adaptor and try again.

 

L The handset’s registration may have been canceled. Re-

 

register the handset (page 33).

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For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9381T, KX-TG9382, KXTG9381T, KXTG9382T operating instructions Error messages