Voice Mail Service

Voice mail service

Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.

Important:

L To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 37). For details, see page 42.

Voice mail message indication

The unit lets you know that you have new voice mail messages by showing VoiceMail:Line1and/or VoiceMail:Line2on the display.

To listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number.

Note:

L If the handset or base unit still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} on the handset until a beep sounds.

L If your voice mail service uses voice mail tones and a message is over 3 minutes long, the unit may not indicate new messages.

Voice mail (VM) tone detection

Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} on the handset or press {SP-PHONE} on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.

Turn this feature off when:

You do not subscribe to voice mail service.

Your service provider/telephone company does not send voice mail tones.

Your phone is connected to a PBX.

If you are not sure which setting is required, contact your service provider/telephone company.

Turning VM tone detection on/off

The default setting is On.

Program this setting using either the one of the handsets or base unit.

YHandset / [ Base unit

1{MENU} i{#}{3}{3}{2}

2{V}/{^}: Select the desired setting. i

{SAVE}

3Proceed with the operation for your unit. Handset: {OFF}

Base unit: {■} (EXIT)

For assistance, please visit http://www.panasonic.com/help

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Panasonic KXTG9381T, KX-TG9381, KX-TG9382 Voice mail service, Voice mail message indication, Voice mail VM tone detection