Making/Answering Calls

Useful features during a call

Hold

This feature allows you to put an outside call on hold.

YHandset

1Press {HOLD} 2 times during an outside call.

2To release hold, press {LINE 1} or {LINE 2} that is flashing on the handset.

[ Base unit

1Press {HOLD} during an outside call.

2To release hold, press {LINE 1} or {LINE 2} that is flashing on the base unit.

Note for handset and base unit:

L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound. After 1 additional minute on hold, the call is disconnected.

L If another phone is connected to the same line, you can also take the call by lifting its handset.

Mute

While mute is turned on, you can hear the other party, but the other party cannot hear you.

YHandset / [ Base unit

1Press {MUTE} during an outside call. L {MUTE} flashes.

2To return to the conversation, press {MUTE} again.

Note:

L{MUTE} is a soft key visible on the display during a call.

Flash

YHandset / [ Base unit

{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

L To change the flash time, see page 30.

For call waiting or Call Waiting Caller ID service users

To use call waiting, you must first subscribe to call waiting from your service provider/telephone company.

This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset or base unit that is in use after you hear the call waiting tone.

YHandset / [ Base unit

1Press {CALL WAIT} to answer the 2nd call.

2To switch between calls, press {CALL WAIT}.

Note:

L Please contact your service provider/telephone company for details and availability of this service in your area.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).

YHandset / [ Base unit

Press {*} (TONE) before entering access numbers which require tone dialing.

Call share

This feature allows you to join an existing outside call.

Important:

L To prevent other users from joining your conversations with outside callers, turn call privacy on (page 21).

YHandset / [ Base unit

To join the conversation, press {LINE 1} or {LINE 2} to select the line that is being used by another extension for an outside call.

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For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9382, KX-TG9381T, KXTG9381T, KXTG9382T operating instructions Useful features during a call