If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-free telephone number for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and seriil numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. lt couM save you the cost of a service call.

PROBLEM POSSIBLE CAUSE

Nothing operates The power supply cord is not plugged into a live circuit with the proper voftage.

A household fuse has blown or a circuit breaker has tripped.

The oven will not The Oven Selector is not

opersteturned to BAKE or BROIL.

A delayed start time has been set.

The Oven Temperature Control Knob is not turned to a temperature setting.

The MEALTIMER” clock is not set correctly.

The Stop or Start Time Knobs for the MEAL- TIMER clock are not set at the correct time of day.

Surface units will A household fuse has

not operate blown or a circuit breaker has tripped.

You have not plugged in surface units all the way.

The control knob(s) will not turn.

SOLUTION

Plug power supply cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to the desired setting.

Wait for the start time to be reached or cancel and reset the controls.

Turn the Oven Temperature Control Knob to the desired setting.

Set the MEALTIMER clock correctly. (See “Using the MEALTIMER” clock” on paw 17.1

If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.

Replace househoki fuse or reset circuit breaker.

Turn control knobs to OFF and plug surface units in all the way. (See “Re- placing” on page 25.)

Turn knob(s) again, pushing in as you turn.

on paw

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Whirlpool FES310B manual If You Need Assistance or Service, Before calling for assistance, Problem Possible Cause, Solution