Whirlpool GAFZ21XXRK01 manual Troubleshooting

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your convertible refrigerator/freezer will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker.

■Is the Lower Compartment Control turned to the OFF position? See “Using the Controls.”

■Is the convertible refrigerator/freezer defrosting? Recheck to see if the convertible refrigerator/freezer is operating in

30 minutes. Your convertible refrigerator/freezer will regularly run an automatic defrost cycle.

The lights do not work

■Is the power cord unplugged? Plug into a grounded 3 prong outlet.

■Is a light bulb loose in the socket or burned out? See “Changing the Light Bulbs.”

■Is the control set correctly for the surrounding conditions? See “Using the Controls.”

■Are the doors closed completely? Close the doors firmly. If they do not close completely, see “The doors will not close completely” later in this section.

■Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See “Cleaning.”

NOTE: Your new convertible refrigerator/freezer will run longer than your old one due to its high-efficiency motor.

The convertible refrigerator/freezer seems to make too much noise

■The sounds may be normal for your convertible refrigerator/ freezer. See “Normal Sounds.”

The upper compartment front liner is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. Additionally, the convertible refrigerator/ freezer is equipped with a heater to keep the convertible refrigerator/ freezer operating properly when the ambient temperature drops too low.

Temperature is too warm

■Are the air vents blocked in either compartment? This prevents cold air movement between the compartments. Move objects away from the air vents. See “Ensuring Proper Air Circulation” for air vent locations.

■Are the door(s) opened often? The convertible refrigerator/ freezer will warm when this occurs. Keep the convertible refrigerator/freezer cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■Has a large amount of food just been added to the convertible refrigerator/freezer? Adding a large amount of food warms the convertible refrigerator/freezer. It can take several hours for the convertible refrigerator/freezer to return to the normal temperature.

■Are the controls set correctly for the surrounding conditions? See “Using the Controls.”

There is water in the defrost drain pan

■Is the convertible refrigerator/freezer defrosting? The water will evaporate. It is normal for water to drip into the defrost pan.

■Is it more humid than normal? When it is humid, expect that the water in the defrost pan will take longer to evaporate.

The motor seems to run too much

■Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, your motor will run about 40% to 80% of the time. Under warmer conditions, it will run even more.

■Has a large amount of food just been added to the convertible refrigerator/freezer? Adding a large amount of food warms the convertible refrigerator/freezer. The motor normally will run longer to cool the convertible refrigerator/freezer back down.

■Are the doors opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

There is interior moisture buildup

■Are the air vents blocked in the convertible refrigerator/ freezer? Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for air vent locations.

■Are the door(s) opened often? Avoid humidity buildup by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■Is the room humid? It is normal for moisture to build up inside the convertible refrigerator/freezer when the room air is humid.

■Is the food packaged correctly? Check that all food is securely wrapped. Wipe off damp food containers before placing them in the convertible refrigerator/freezer.

■Is the control set correctly for the surrounding conditions? See “Using the Controls.”

■Was a self-defrost cycle completed? It is normal for droplets to form after the convertible refrigerator/freezer self-defrosts.

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