Whirlpool GW397LXU Surface burner makes popping noises, Excessive heat around cookware on cooktop

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the range level?

Level the range. See the Installation Instructions.

Oven will not operate

■Is this the first time the oven has been used?

Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■On some models, is the Control Lockout set? See “Control and Oven Door Lock” section.

Oven burner flames are yellow or noisy

■Is propane gas being used?

The range may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Cooling fan runs during baking, broiling or cleaning

■It is normal for the fan to automatically run while the oven is in use and for some time after to cool the electronic control.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Display shows messages

■Is the display showing a flashing time?

There has been a power failure. Clear the display. See “Display(s)” section. On some models, reset the clock, if needed. See “Clock” section.

■Is the display showing a letter followed by a number? Depending on your model, press CANCEL to clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

“door” will be displayed. Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Cook & Hold” section.

■Is the oven temperature above 400°F (205°C)? Let the oven cool before using the self-clean cycle.

Oven cooking results not what expected

■Is the range level?

Level the range. See the Installation Instructions.

■Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated? See “Baking” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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