Whirlpool RE963PXV If you need service or assistance, we suggest you follow these five steps

Models: RE960PXV RE963PXV

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If you need service or assistance,

If you need service or assistance,

we suggest you follow these five steps:

1.Before calling for

assistance...

Performance problems often result from little things you can find and fix without tools of any kind.

If nothing operates:

l Is the power supply cord plugged into a live circuit with the propervolt- age? (See Installation Instructions.)

l Have you checked your home’s main fuses or circuit breaker box?

If the oven will not operate:

l Is the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED)?

l Is the Oven Temperature Control turned to a temperature setting?

If surface units will not operate:

l Have you checked your home’s main fuses or circuit breaker box?

l Are surface units plugged in all the way?

l Do the control knobs turn?

If surface unit control knob(s) will not turn:

l Did you push in before trying to turn?

If soil is visible on Continuous- Cleaning oven finish:

l The special finish is designed to

gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.

l If you broil often, you may see oven soil.

l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page19 for how to clean.

l Sugar and starchy spills may leave stains. See page 19 for hand clean- ing tips. Keep foil on oven bottom to catch these spills.

If the Self-Cleaning Cycle Will not operate:

l Are the Oven Selector and Oven Temperature Control set on CLEAN?

l Does the Start Time Dial show the correct time of day?

lIs the Stop Time Dial set ahead to the time you want the cleaning cycle to stop?

l Is the Lock Lever all the way to the right?

If cooking results aren’t what you expected:

l Is the range level?

l Are you using pans recommended in the Cooking Guide?

l If baking, have you allowed IYz to 2 inches (4-5 cm] on all sides of the pans for air circulation?

l Have you preheated the oven as the recipe calls for?

l Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source?

l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?

See the Cooking Guide for more infor- mation on cooking problems and how to solve them.

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Whirlpool RE963PXV, RE960PXV manual If you need service or assistance, we suggest you follow these five steps