REQUESIINC ASSISTANCE ORSERVICE

To avoid unnecessary service calls, please check “Troubleshooting” on pages 34-35. It may save
you the cost of a service call. If you still need help, follow the instructions below.

IF YOU NEED ASSISTANCE OR SERVICE

1 Call the Whirlpool Consumer Assistance
l
Accessory and repair parts sales
q
Center toll free at 1-800-253-l 301.
Our consultants are available to
l
Do-it-yourself repair help
v assist you.
l
Specialized customer assistance (Spanish speak-
When calling: ing, hearing impaired, limited vision, etc.)
Please know the purchase date, and
l
Referrals to local dealers, service companies, and
the complete model and serial number of your repair parts distributors
appliance (see page 2). This information will help us Whirlpool service technicians are trained to fulfill
better respond to your request. the product warranty and provide after-warranty
Our consultants provide assistance with:
0 Features and specifications on our full line
of appliances
service anywhere inthe United States.
To locate the authorized Whirlpool service
company in your area, you can also look in your
telephone directory Yellow Pages.
0 Installation information
l
Use and maintenance procedures

IF YOU NEED REPLACEMENT PARK

If you need to order replacement parts, we recom-
mend that you only use FSP@ factory authorized
parts. FSP replacement parts will fit right and work
right because they are made to the same exacting
specifications used to build every new
WHIRLPOOL@ appliance.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.

FOR FURlliER ASSISTANCE

If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
If the dealer, authorized servicer, and Whirlpool have
failed to resolve your problem, you can contact the
Major Appliance Consumer Action Program
(MACAP). MACAP is a group of independent con-
sumer experts that voice consumer views at the
highest levels of the major appliance industry.
MACAP will in turn inform us of your action.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
36