Manuals / Whirlpool / Kitchen Appliance / Range

Whirlpool RF360BXE, RF364PXE Troubleshooting, Range Does Not Work, When Self-Cleaning Your Oven

Models: RF360PXE RF360BXE RF364BXE RF364PXE

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 40.

RANGE DOES NOT WORK
		PROBLEM	CAUSE
		PROBLEM
		Nothing works	•The range is not plugged into a live outlet with the proper voltage.
			(See Installation Instructions.)
			•You have blown a household fuse or tripped a circuit breaker.
			•The control knob is not set correctly. Push in the control knobs before
			turning them.

		The oven does not work	•You have not set the electronic control correctly. Refer to the proper
			instructions.

		The surface cooking	•You have blown a household fuse or tripped a circuit breaker.
		areas will not work	•The coil elements are not plugged in all the way (Models RF360BXE and
			RF360PXE). (See “Replacing” on page 31.)
			•You have not set the control knobs correctly. Push the control knobs in
			before turning them to a setting.

WHEN SELF-CLEANING YOUR OVEN
		PROBLEM	CAUSE

		The Self-Cleaning cycle	•You did not press the start/enter pad.
		will not work	•The door is not closed all the way.
			•The door is not closed all the way.

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Whirlpool RF360BXE, RF364PXE, RF364BXE, RF360PXE warranty Troubleshooting, Range Does Not Work, When Self-Cleaning Your Oven

Contents

MODELS RF360BXE RF364BXE RF360PXE RF364PXE Self-CleaningElectric Ranges Look for these tips Thank you for buying a WHIRLPOOL appliancePlease record your modelÕs information A NOTE TO YOUwDANGER wWARNING RANGE SAFETYYour safety and the safety of others is very important wWARNINGSAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONSRANGE SAFETY For self-cleaning ranges IMPORTANT SAFETY INSTRUCTIONSRANGE SAFETY SAVE THESE INSTRUCTIONSPARTS AND FEATURES CONTROL PANELCONTROL PANEL PARTS AND FEATURESSELF CLEANING OVEN Using the control knobs USING YOUR RANGEUSING THE SURFACE COOKING AREAS Easy ways to save energyUSING YOUR RANGE USING THE SURFACE COOKING AREAS CONTUsing cookware Using the right cookware makes a big differenceUsing cookware on ceramic glass cooktops Hot surface indicator lightUsing the ceramic glass cooktop USING THE SURFACE COOKING AREAS CONTPOSITIONING RACKS AND PANS Rack placement for specific foodsUsing insulated bakeware, ovenproof glassware, and dark metal pans General guidelinesUSING YOUR RANGE USING ALUMINUM FOIL FOR BAKINGFOR BEST AIR CIRCULATION Where to place pansTHE ELECTRONIC OVEN CONTROL Indicator lightsUsing the control lock DisplayUSING YOUR RANGE STARTING/CANCELING A FUNCTIONBAKING/ROASTING PRESSUSING YOUR RANGE BAKING/ROASTING CONTRoasting meats and poultry PRESSBAKING/ROASTING CONT Save energy and save moneyUSING YOUR RANGE PRESSHow to determine the amount of adjustment needed ADJUSTING THE OVEN TEMPERATURE CONTROLUSING YOUR RANGE factory setting of “0”Front of rack Rear of rack BROILINGUSING YOUR RANGE USING YOUR RANGE To custom broil at a lower temperatureBROILING CONT PRESSUSING YOUR RANGE BROILING TIPSBroiling guide BROILING CONTUSING YOUR RANGE BROILING TIPS CONTBroiling guide CONT Coil element models THE OVEN VENTCeramic glass cooktop models USING YOUR RANGEUSING YOUR RANGE THE ANTI-TIP BRACKETwWARNING Replacing the storage drawer THE STORAGE DRAWERRemoving the storage drawer USING YOUR RANGEBurn Hazard Do not touch the oven during the Self-Cleaning cycle BEFORE YOU STARTUSING THE SELF-CLEANING CYCLE Keep children away from oven during Self-Cleaning cycleAUTO CLEAN SETTING THE CONTROLSUSING THE SELF-CLEANING CYCLE PRESSHOW THE CYCLE WORKS SETTING THE CONTROLS CONTSelf-cleaning tips USING THE SELF-CLEANING CYCLEwWARNING CLEANING CHARTCARING FOR YOUR RANGE Chrome reflector CLEANING CHART CONTCARING FOR YOUR RANGE bowlsCOIL ELEMENTS AND REFLECTOR BOWLS MODELS RF360BXE AND RF360PXE RemovingCARING FOR YOUR RANGE MODELS RF360BXE AND RF360PXE CONT ReplacingCOIL ELEMENTS AND REFLECTOR BOWLS CARING FOR YOUR RANGELIFT-UP COOKTOP MODELS RF360BXE AND RF360PXE COIL ELEMENTS AND REFLECTOR BOWLSMODELS RF360BXE AND RF360PXE CONT CARING FOR YOUR RANGECARING FOR YOUR RANGE Cleaning tipsCLEANING THE CERAMIC GLASS COOKTOP MODELS RF364BXE AND RF364PXE MODELS RF364BXE AND RF364PXE CONT CLEANING THE CERAMIC GLASS COOKTOPHow to keep your cooktop looking like new Steps to followCARING FOR YOUR RANGE REMOVING THE OVEN DOORTo remove CARING FOR YOUR RANGE REMOVING THE OVEN DOOR CONTTo replace CARING FOR YOUR RANGE THE OVEN LIGHTTo replace the oven light WHEN SELF-CLEANING YOUR OVEN TROUBLESHOOTINGRANGE DOES NOT WORK TROUBLESHOOTING COOKING RESULTSDISPLAY MESSAGES REQUESTING ASSISTANCE OR SERVICE IF YOU NEED REPLACEMENT PARTSFOR FURTHER ASSISTANCE IF YOU NEED ASSISTANCE OR SERVICEPage Page PAGE TOPIC INDEXTOPIC PAGEWARRANTY WHIRLPOOL ELECTRIC RANGE