If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM POSSIBLE CAUSE

Nothing will The power cord is not

operateplugged into a live circuit with proper vottage.

A household fuse has blown or a circuit breaker has tripped.

The oven

will

The

electronic

control has not

not operate

been

set correctly.

 

 

 

A delayed start time has been

 

 

programmed.

 

 

The surface

A household

fuse

has blown

units will

not

or a circuit breaker

has

operate

 

tripped.

 

 

 

 

Surface units are not plugged

 

 

in all

the way.

 

 

The control knobs are not being set correctly.

Control

knob(s)

You are not pushing

in before

will not turn

turning.

 

 

The Self-

The Lock Lever

is not in the

Cleaning

cycle

Clean position -

all

the way to

will not

operate

the right.

 

 

You did not push the Start/

Enter pad.

A delayed start time has been programmed.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Refer to pages 14-27 for setting the electronic control.

Wait for the start time to be reached.

Replace household fuse or reset circuit breaker.

Turn control knobs to OFF and plug surface units in all the way. (See “Replacing” on page 36.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Move Lock Lever all the way to the right.

Push the Start/Enter pad.

Wait for the start time to be reached.

40

Page 40
Image 40
Whirlpool RF385PXY5 If You Need Assistance or Service, Before calling for assistance, Problem Possible Cause, Solution

RF385PXY5 specifications

The Whirlpool RF385PXY5 is a versatile and efficient refrigerator designed to cater to the needs of modern households. This model stands out in the crowded appliance market with its blend of innovative technologies, functional features, and stylish design.

One of the primary attractions of the RF385PXY5 is its spacious interior. With a capacity that can accommodate a variety of food items, the refrigerator is equipped with multiple adjustable shelves that allow users to customize the storage space. The door bins are also generously sized, perfect for storing large containers and beverages. This flexibility makes it easier to organize groceries efficiently.

One of the hallmark features of the Whirlpool RF385PXY5 is its Adaptive Defrost system. This technology intelligently determines when defrosting is needed and activates the defrost cycle accordingly, optimizing energy consumption and helping to maintain the refrigerator's performance. This system not only enhances the longevity of the appliance but also ensures that it operates quietly and efficiently.

Energy efficiency is another key characteristic of the RF385PXY5. It is designed to meet ENERGY STAR standards, making it an environmentally friendly choice for consumers looking to reduce their energy consumption. With this model, users can save on electricity bills while contributing to a more sustainable environment.

The refrigerator features a FreshFlow food preservation system, which includes humidity-controlled crispers and a charcoal filter. This system helps to keep fruits and vegetables fresh for a more extended period by regulating the moisture levels and reducing odors. Additionally, the model includes adjustable temperature controls that ensure optimal storage conditions for various food types.

In terms of aesthetics, the Whirlpool RF385PXY5 boasts a sleek and modern design that can seamlessly blend into any kitchen décor. Its stainless steel finish not only adds a touch of elegance but is also resistant to fingerprints and smudges, making maintenance easier.

Moreover, users benefit from Whirlpool's reputation for reliability and durability. The RF385PXY5 comes with a limited warranty, providing peace of mind regarding the appliance's longevity. Overall, the Whirlpool RF385PXY5 is a smart choice for any household seeking a dependable, energy-efficient refrigerator equipped with advanced features for optimal food preservation and organization.