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Whirlpool RF385PXY5 warranty If You Need Assistance or Service, Before calling for assistance

Models: RF385PXY5

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If You Need Assistance or Service

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM POSSIBLE CAUSE

Nothing will The power cord is not

operateplugged into a live circuit with proper vottage.

A household fuse has blown or a circuit breaker has tripped.

The oven	will	The	electronic	control has not
not operate		been	set correctly.
		A delayed start time has been
		programmed.
The surface		A household		fuse	has blown
units will	not	or a circuit breaker			has
operate		tripped.
		Surface units are not plugged
		in all	the way.

The control knobs are not being set correctly.

Control	knob(s)	You are not pushing		in before
will not turn		turning.
The Self-		The Lock Lever	is not in the
Cleaning	cycle	Clean position -	all	the way to
will not	operate	the right.

You did not push the Start/

Enter pad.

A delayed start time has been programmed.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Refer to pages 14-27 for setting the electronic control.

Wait for the start time to be reached.

Replace household fuse or reset circuit breaker.

Turn control knobs to OFF and plug surface units in all the way. (See “Replacing” on page 36.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Move Lock Lever all the way to the right.

Push the Start/Enter pad.

Wait for the start time to be reached.

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Whirlpool RF385PXY5 warranty If You Need Assistance or Service, Before calling for assistance

Contents

wh. I 01’ H UseAndCareHowwdAla*l#llu~ A Note to You Your safety is important to usThank you for buying a Whirlpool@ appliance is toll-free,24 hours a dayImportant Safety Instructions l Keep range vents unobstructed SAVE THESE INSTRUCTIONS Control Parts and Featurespanel Using Your Range Using the surface unitsCookware tips SElTlNG HI Medium-high MediumMedium-low LO RECOMMENDED USEPositioning racks and pansRack placement for specific foods To protect your rangeUsing aluminum foil for baking For best air circulationOne pan Two pansThe electronic oven controll When you first plug in the range, every l When showing the time of day, theSetting the clock Using the electronic MinuteTimer fTIMER-l SETUsing the Off/Cancel pad Audible signalsTo cancel the Minute Timer To choose between high and low volume signalsBaking/roasting example for set temperature of 350FAdjusting the oven temperature control7.When baking, put food in the oven 1- llllBroiling To custom broil at a lower temperatureBroiling tips NOTESRACK POSITION TYPE OF FOOD/ DONENESS Fire HazardEnergy saving tips Using the electronic MEALTIMER” controlMethod l-UsingCook Time 2.Push the Bake pad to enter the Bake mode BAKE will light up. Use the Temp pads to set the desired tempera- ture. Push A to raise the temperature or V to lower the temperature in 5F increments. Use these pads until the desired temperature shows on the small display NOTESMethod Z-UsingStop Time To cancel the MEALTIMER”’ control settingTo delay start and stop automatically Method l-UsingCook Time and Delay Start TimeTo cancel the MEALTIMER” control setting NOTESNOTES llliclCOOK TIME To cancel the MEALTIMER” control setting Method 2-UsingDelay Start Time and Stop TimerlDELAY START TIME NOTES 4.Use the Hour and Minute pads to set the desired start time. Push the “up” A or8.When the start time is reached, a Method 3-UsingCook Time and Stop TimeTo cancel the MEALTIMER” control setting NOTES To cancel the MEALTIMER” control setting The oven vent The storage draweryou have one. Use care when handling the drawer Fire HazardThe anti-tipbracket Optional door panel patPersonal injury Hazard Wall bracketHow the cycle works Using the Self-CleaningCycleBefore you start Setting the controls To start cleaning immediatelyPersonal injury Hazard NOTESUse 2% hours for light soil To delay the start using Delay Start Time Special tips To stop the Self-Cleaningcycle at any timeSurface units and reflector bowls Caring for Your RangeLift-upcooktop Replacing Cleaning chart Lift-upcooktopHOW TO CLEAN Personal injury HazardPART Electrical Shock Hazard The oven lightTo replace the oven light If You Need Assistance or Service 1. Before calling for assistancePROBLEM Cooking results are not what you expected SOLUTIONThe display shows “PF” “Fl“,“F2”, or “F3” shows on the display3. If you need service 2. If you need assistance4.If you need FSP@ replace- ment parts 1-800-253-l301WHIRLPOOL” Electric Range Warranty