If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuse or circuit breaker box?
l Have you checked the electric company for a power failure?
If the microwave oven will not run: l Is the oven being used as a timer?
l If the Temperature Probe is being used, is it plugged tightly into its socket?
l Is the door firmly closed and latched?
l Did you touch START?
l Did you follow the directions exactly?
If the microwave cooking times seem too long:
l Is the electric supply to your home low or lower than normal? Your electric company can tell you if the line voltage is low.
l Is the Cook Power at the recom- mended setting?
l Are you allowing for more time when cooking more food at one time?
If the Display shows a time counting down but the oven is not cooking:
lIs the Minute Timer in use?
l Is the oven door closed completely?
l Is the oven in standing time between QUICK DEFROST and COOK CYCLE 1or AUTO SETTIME? (See page 25.)
If you do not hear a programming tone (page 8):
l Is the command correct?
l Has the tone been cancelled?
If the fan seems to be running slower than usual:
l Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.
If there has been a power interrup- tion, the Display will show 88:88. Reset the Clock (page 9).
If the microwave oven turns off too soon or not soon enough when
using the Temperature Probe:
lIs at least % of the probe in the food?
l Is the probe tip in the center of the food?
l Is the probe touching bone or fat?
l Have you allowed roasts to stand for a few minutes after cooking?
l Is the probe plugged tightly into its sot ket?
lIs Cook Power set correctly?
l Is the probe temperature set correctly?
2.If you need assistance%.
Call Whirlpool
and talk with one of our trained con- sultants. The consultants can instruct you in how to obtain satisfactory
operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
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