If you need service or assistance,

we suggest you follow these four steps:

1l Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself with- out tools of any kind.

If nothlng operates:

l is the range correctly plugged into a live circuit with the proper voltage? (See Instal- latlon Instructlons.)

0 Have you checked the main fuse or circuit breaker box?

If the mlcrowave oven will not run:

lIs the timer set?

l

Is the

door

 

firmly closed

and

latched?

 

 

l Did you touch START?

 

 

 

 

 

 

 

l

Did

you

follow

the

directions

exactly?

 

 

I? mlcrowave

 

cooklng

times

seem

 

too

long:

l

Is the

electric

supply

to

your

home

low

or

 

lower than normal? Your electric company

 

can

 

tell

you

if the

line

voltage

is low.

 

 

0 Is the

Cook Power at the recommended

 

 

 

setting?

 

 

 

 

 

 

 

 

 

 

 

 

 

l

Are

you

allowing

 

for more time when cook-

 

ing more food at one time?

 

 

 

 

 

If the display shows a tlme counting down

but the oven Is not cooklng...

 

 

 

 

 

 

l

Is the

Hold

indicator

 

light

on?

 

 

 

 

l

Is the-Minute

Timer

and

no

Cook

Cycle

 

indi-

 

cator

 

iight

on?

 

 

 

 

 

 

 

 

 

 

l

Is the

oven

 

door

closed

completely?

 

 

 

If the

mlcrowave

oven

turns

off too

soon

or

not soon enough when uslng the probe:

 

 

e

Is at

 

least

Ii3 of the

probe

in the food?

 

 

a Is the

probe

tip

in the

center

of the

food?

 

0

Is the

probe

touching

bone

or tat?

 

 

 

l

Have

you

allowed

roasts to stand for a few

 

minutes

after cooking?

 

 

 

 

 

 

 

 

l

Is the

probe

plugged

tightly

into

its socket?

l

Is the

Cook

 

Power

set where

it should

be?

lIs the COOK TEMP set at the end

temperature you want?

If the lower oven will not operate:

l Is the Oven Selector turned,to a setting (BAKE or BROIL, but not TIMED)?

l Is the Oven Temperature Control turned to a

temperature setting?

If surface units will not operate:

l Have you checked main fuse or circuit breaker box?

l Are surface units plugged in all the way? l Do the control knobs turn?

If surface unlt knob or knobs will not turn: l Did you push in before trying to turn?

l Is the spring replaced as shown on page JO?

If the

Self-Cleanlng

 

cycle

will

 

not operufe:

l Are the Oven Selector and the Oven Tem-

 

perature Control set to “CLEAN?”

 

 

l Does the Start Time Dial show the correct

 

time

of

day?

 

 

 

 

 

 

 

 

 

l

Is the

Stop

Time

Dial

set

ahead

 

to

the

time

 

you

want

the

cleaning

cycle

to stop?

 

l

Is the

Lock Lever all-the

way

 

to

the

right?

 

(The Clean Light will come on.]

 

 

 

If cooklng resufh aren’t what you expect:

l

Is the

range

level?

 

 

 

 

 

 

 

l Are you using pans

recommended

in the

 

Cooklng

 

Gulde?

 

 

 

 

 

 

 

 

l

If baking,

have

you

allowed

 

1% to

2 inches

 

[4-5 cm) on all sides of the pans for air

 

circulation?

 

 

 

 

 

 

 

 

 

 

 

l

Does

the

oven

temperature

seem too low or

 

too high? See “Adjusting the oven tempera-

 

ture

control.”

 

 

 

 

 

 

 

 

 

 

l

Have

you

preheated

the oven

as

the

recipe

 

calls

for?

 

 

 

 

 

 

 

 

 

 

 

l

Are

the pans the size called for in the

 

 

recipe?

 

 

 

 

 

 

 

 

 

 

 

 

l

Are

you

following

a tested recipe from a

 

reliable

source?

 

 

 

 

 

 

 

 

l

Do

the

cooking

 

utensils have smooth, flat

 

bottoms?

 

 

 

 

 

 

 

 

 

 

 

l Do

the cooking utensils fit the surface unit

 

being

used?

 

 

 

 

 

 

 

 

 

See the Cooklng Guide for more information

on

cooking

problems

and

how

to solve

them.

2l Ifyou need assistance* .. .

Call the Whlrlpool COOL-LINE@ service as- sktance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . , . . . (600) 632-2243 Alaska 6 Hawall . . . . . . . . (800) 253-l 121 and talk with one of our trained Consultants. The Consultant can instruct you in how to ob-

tain satisfactory operation from your appli-

ance or, if service is necessary, recommend a qualified service company in your area.

37

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Image 37
Whirlpool RM988PXL warranty 1l Before calling for assistance