I I’

2.If you need assistance?..

Call Whirlpool COOL-LINE@ serv- ice assistance telephone number. Dial free from anywhere in the U.S.:

I-800-253-1301

and talk with one of our trained con- sultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance, or if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3.Ifyou need service%.

Whirlpool has a nationwide

WhirlpoolSM

service companies. Whirlpool ser- vice technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the autho- rized Whirlpool service company in your area, call our CCCL-LINE8 serv- ice assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

4.If you are not satisfied with how the problem was solved?..

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices con- sumer views at the highest levels of

the major appliance industry.

. Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive Chicago, IL 60606

. MACAP will in turn inform us of your action.

*When requesting assistance, please provide: model number, serial number, date of purchase, and

a complete description of the problem. This information is needed in order to better respond to your request.

42

Page 42
Image 42
Whirlpool RM996PXV manual Ifyou need service%, If you need assistance?