Whirlpool RS675PXY, RS6755XY If You Need Assistance Or Service, Before calling for assistance

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could save you the cost of a service call.’

PROBLEM

Nothing will operate

The oven will not operate

POSSIBLE CAUSE

The unit is not wired into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

You have not set the electronic control correctly.

You have programmed a delayed start time.

SOLUTION

Wire the unit into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Refer to pages 13-26 for setting the electronic control.

Wait for the start time to be reached.

The surface units will not operate

Control knob(s) will not turn

The Setf- Cleaning cycle will not operate

A household fuse has blown or a circuit breaker has tripped.

You have not plugged in surface units all the way.

You are not setting the control knobs correctly.

You are not pushing in before turning.

The range clock does not show the correct time of day.

The Lock Lever is not in the Clean position-all the way to the right.

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 32.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Reset clock to show the correct time of day. (See page 11.)

Move Lock Lever all the way to the right.

You have programmed a	Wait for the start time to be reached.
delayed start time.

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