General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

EXTERIOR PORCELAIN ENAMEL SURFACES

(on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.

Glass cleaner, mild liquid cleaner or non-abrasive scrubbing pad:

Gently clean around the model and serial number plate because scrubbing may remove numbers.

STAINLESS STEEL (on some models)

Do not use soap-filled scouring pads, abrasive cleaners, Cooktop Polishing Creme, steel-wool pads, gritty wash cloths or some paper towels. Damage may occur.

Rub in direction of grain to avoid damaging.

Stainless Steel Cleaner & Polish (not included): See “Assistance or Service” section to order.

Liquid detergent or all-purpose cleaner:

Rinse with clean water and dry with soft, lint-free cloth.

Vinegar for hard water spots

COOKTOP CONTROLS

Do not use steel wool, abrasive cleansers or oven cleaner.

Do not soak knobs.

When replacing knobs, make sure knobs are in the OFF position.

On some models, do not remove seals under knobs.

Soap and water or dishwasher:

Pull knobs straight away from control panel to remove.

CONTROL PANEL

Do not use abrasive cleaners, steel-wool pads, gritty wash cloths or some paper towels. Damage may occur.

Glass cleaner and soft cloth or sponge:

Apply glass cleaner to soft cloth or sponge, not directly on panel.

PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the finish.

To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble caps on burners while wet.

Do not clean in the Self-Cleaning cycle.

Non-abrasive plastic scrubbing pad and mildly abrasive cleanser:

Clean as soon as cooktop, grates and caps are cool.

Dishwasher (grates only, not caps): Use the most aggressive cycle.

SURFACE BURNERS

Sealed Burner models

See “Sealed Surface Burners” section.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse been blown or has the circuit breaker been tripped?

Replace the fuse or reset the circuit.

Surface burners will not operate

Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly? Push in knob before turning to a setting.

Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

Is the burner damaged?

On models with caps, look for a warped cap. If cap will not spin freely on a flat surface, painted side down, the cap is warped. Switch cap with a different surface burner to check for further warping. Contact a service technician or see “Assistance or Service” section.

Is propane gas being used?

The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

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Whirlpool GLT3634, SCS3004, GLT3034 manual Troubleshooting, General Cleaning